Niello Audi

Dealership has a very friendly staff that ensure you are well taken care of. Very happy with the service Dain proves me. well taken care of. Very happy with the service Dain proves me. More

Great dealership. That is all I have to say. Nice people. Responsive. Honest. Available professional That is all I have to say. Nice people. Responsive. Honest. Available professional More

Wonderful communication and follow through with required repairs! Everything requested was completed as expected! Thank you! repairs! Everything requested was completed as expected! Thank you! More

Your Customer care team are my cars best friends. Great service, great communications. I trust their advice. Great service, great communications. I trust their advice. More

Very easy purchase. No pressure, test drive was informative and helped with our decision to purchase No pressure, test drive was informative and helped with our decision to purchase More

As always, the team at Niello always take care of me very well, excellent service team well, excellent service team More

Great customer service. Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but overall good experience. More

I had not been to the service department for several years. The changes they have made have improved the ease of making service appointments. Erik is always responsive and helpful in answering my questi years. The changes they have made have improved the ease of making service appointments. Erik is always responsive and helpful in answering my questions. More

Purchased a CPO A6 years ago. Time for my daughter to obtain her own vehicle. Went through looking, finding, and finally deciding what she liked and wanted. Although not a new Time for my daughter to obtain her own vehicle. Went through looking, finding, and finally deciding what she liked and wanted. Although not a new vehicle, nor an Audi, we began doing paperwork. Upon review of the final documents I put a stop to the process. Not having been there for several years, I was unaware that they started adding a RecovR device and deemed it mandatory. Just over $1200 for the unit. They claimed it helps to recover the vehicle faster after it is stolen. That may be true, but isn't that why we have insurance? The doors/windows lock also when we leave it parked. To add to this, where I live we leave our vehicles unlocked and never worry about this. I did some research online and found the company that makes these devices charges nothing to the dealerships provided they sell a minimum number of them within a time period. The time to install the unit is the same as opening the passenger door, glove box, drop the unit inside and close previously opened doors. Less than a minute. Not sure if the buyer ends up paying for the $4 per month subscription that RecovR charges, but that could very well be included in the $1200 purchase cost. Also the battery is said to last 3 years. What happens then? Two things come to mind, more charges and also another tracking device to keep tabs on people. The latter of which is probably already in the vehicle because it also has satellite radio capability. More

Always a great experience easy in and out even when getting a loner car. Dain makes me feel at home very pleasant and gets the job done. getting a loner car. Dain makes me feel at home very pleasant and gets the job done. More