Niello Audi
Sacramento, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I requested the Dealer though the Service Department to find me a used Q5 to replace my vehicle which was damaged beyond repair. They did so within a short period and I am fully satisfied with the 2021 Q5 find me a used Q5 to replace my vehicle which was damaged beyond repair. They did so within a short period and I am fully satisfied with the 2021 Q5 they identified for me. The transaction was handled smoothly and without surprises. More
Dain was great. Answered all my questions and got me in and out. Much better visit this time Answered all my questions and got me in and out. Much better visit this time More
We always bring our Audi's to Niello for service for the peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his st peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his stuff, and a problem solver. The service is always excellent - Niello service staff gets it right the first time. We highly recommend Niello's service department and Dain. More
Audis are pieces of junk. I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, trans I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, transmission pan is leaking for the second time. $12,000 in repairs. We just spent $4000, less than six months ago on other repairs. Another $3000 a few months before that. If you have to get an Audi, Lease and then return it before it gets 40,000, because it’s all downhill from there. More
First rate service, technicians are friendly and knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. More
Love going to Audii. Hector always gives great customer service and listens intently to try and figure out what service my car needs. Hector always gives great customer service and listens intently to try and figure out what service my car needs. More
Omead is borderline rude. Would love a different customer service rep. Next time I bring my car in for service Would love a different customer service rep. Next time I bring my car in for service More
This dealership has an excellent service and they are always very helpful, friendly, and knowledgeable. I can have someone drop my car off and trust that the service representative will take care of my v always very helpful, friendly, and knowledgeable. I can have someone drop my car off and trust that the service representative will take care of my vehicle. They will go above and beyond to ensure that we as customers are well informed about our vehicle maintenance and needs. More
Decent place to buy a car. Nice people. Nice showroom. Pretty good experience 2nd car I’ve bought there Nice people. Nice showroom. Pretty good experience 2nd car I’ve bought there More