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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

June 01, 2024

Everyone at Neilo Audi was nice and professional. A smooth experience and I felt very comfortable. More

by AZTEKSTYLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ibanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

May 31, 2024

Great service from Jim and Frank. Buying process a little slow but the service and follow up for some issues was great. More

by EFWINTERS4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Frank
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Jun 02, 2024 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

May 27, 2024

Great experience buying and maintaining our two vehicles here. They make the process easy and fast. More

by CA_8114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 27, 2024

Very helpful, clean, and responsive. James is an amazing service provider. I’ll continue to come back. James goes above and beyond to provide exceptional service. More

by STEPHEN23F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team, Stephen. We're glad to hear James delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 22, 2024

Great service and great range of product offerings. Audi does a great job of providing value. More

by BLACKCLOVER-Dr. Douglas Gaffney Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com

May 21, 2024

High level of customer service and made to feel like my business was valued. I would highly recommend for your Audi needs. More

by viggense
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

May 20, 2024

Thank you! I am always confident that my car is being looked after in the best way. More

by kaltoft
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 19, 2024

They have good service and they are nice people, they took care of me and delivered on time. More

by TKK12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 17, 2024

Standard scummy dealership experience. Half truths and obvious deception tactics used, very stereotypical and unprofessional. More

by AA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph, Jesse
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May 20, 2024 -

Niello Audi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Andrew Lyon General Sales Manager 916-890-2253 alyon@niello.com

May 17, 2024

Cesar is a great salesman and very helpful and knowledgeable and didn't pressure me. More

by FORDMORELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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May 19, 2024 -

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

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