
Niello Audi
Sacramento, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Such a professional dealership and very trustworthy. And Cain is the best. He has kept checking in with me over the years. So glad I can rely on Niello for sales and service. And Cain is the best. He has kept checking in with me over the years. So glad I can rely on Niello for sales and service. More
Amazing place friendly willing to help and work out the problem with you.Great customer service and care. problem with you.Great customer service and care. More
Everything was handled with my warranty and James kept me updated throughout the process. Niello Audi is always professional updated throughout the process. Niello Audi is always professional More
Appreciated the extra effort to fit in an additional service that was needed in a few mos to save me the time of making a return visit. Completed the service ahead to the estimated time given. Very a service that was needed in a few mos to save me the time of making a return visit. Completed the service ahead to the estimated time given. Very appreciative. More
We only needed a decal (etron) for the charging door to be put in and were told it would take less than 15 minutes. After 15 minutes we were told it was done and we were waiting on paperwork. After 30 mi be put in and were told it would take less than 15 minutes. After 15 minutes we were told it was done and we were waiting on paperwork. After 30 minutes we asked if the paperwork was ready, no just 5 more minutes. Dain went and helped another customer for 20 minutes. After waiting over an hour, Dain put the paperwork through (taking less than 2 minutes) and we were allowed to sign and leave. Seemed like low situational awareness and that we could have been pushed through much more quickly all things considered. More
The work took extra time but give me a rental and really appreciate the offer and work completed appreciate the offer and work completed More
Service was great! Hector was very thorough as usual. He explained everything in detail to ensure my understanding. Hector was very thorough as usual. He explained everything in detail to ensure my understanding. More
I had a concern about the oil level in my A4 and whether the oil sensor was working. I did not have an appointment, but they took it into the shop and used a oil dipstick to determine the oil level was corr the oil sensor was working. I did not have an appointment, but they took it into the shop and used a oil dipstick to determine the oil level was correct. Thanks for the friendly service provided. I will always use Niello Audi to service my car. More
Over all such a great experience as always. Going from my first vehicle to my second absolutely flawless. Going from my first vehicle to my second absolutely flawless. More
The Audi Dealership went out of their way to make my appointment enjoyable and kept me informed throughout their inspection process. appointment enjoyable and kept me informed throughout their inspection process. More