Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Maintenance and wheel repair Everything went smoothly. There were no hassles and all the work was done flawlessly. I will return here for servicing as required in the future. Everything went smoothly. There were no hassles and all the work was done flawlessly. I will return here for servicing as required in the future. More
was there for regular maintenance friendly employees, comfortable waiting area, work done within the time given, appreciate flexible scheduling options, have been coming to Newbold ser friendly employees, comfortable waiting area, work done within the time given, appreciate flexible scheduling options, have been coming to Newbold service since purchasing the car in 2015 and always had a good experience More
Good experience at Newbold Toyota. A good friend who purchased seven new Toyotas from Newbold recommended we shop there. We were able to negotiate a very fair price. Newbold delivered A good friend who purchased seven new Toyotas from Newbold recommended we shop there. We were able to negotiate a very fair price. Newbold delivered a car from another dealer two days later. Sales staff, parts and finance people were friendly and helpful. I will recommend family and friends to shop at Newbold Toyota. It's farther for us to drive to, but we were treated much better than our local dealership. More
LOVE the Service Agents at Newbold The service team at Newbold provide professional car care while finding personal connection and a friendly atmosphere. I always enjoy seeing them and The service team at Newbold provide professional car care while finding personal connection and a friendly atmosphere. I always enjoy seeing them and they make routine car maintenance fun and easy. I would recommend Newbold to anyone. More
Quick, Easy and Efficient. Scheduled service was completed in a quick, easy, and efficient manner. The staff was courteous and answered all of my questions regarding upcoming m Scheduled service was completed in a quick, easy, and efficient manner. The staff was courteous and answered all of my questions regarding upcoming maintenance that will be required. More
Painless car experience My husband went at first just to test drive a car, and came back to buy. The process was very painless and the staff was all very friendly. My husband went at first just to test drive a car, and came back to buy. The process was very painless and the staff was all very friendly. More
Awesome dealership This is a great dealership. My salesman was awesome, answered all of my questions and was generally very helpful. I would absolutely recommend them to This is a great dealership. My salesman was awesome, answered all of my questions and was generally very helpful. I would absolutely recommend them to anyone. More
Beware of unnecessary maintenance recommendations I have taken my 2014 Toyota Tundra here several times and each time they recommend interval maintenance that is well ahead of the scheduled maintenanc I have taken my 2014 Toyota Tundra here several times and each time they recommend interval maintenance that is well ahead of the scheduled maintenance that the Toyota engineers recommend. For example, they say that I should change my transmission fluid at 50,000 miles, when the book doesn't recommend you change transmission fluid until 60,000 (only if you are towing or putting a heavy load on the truck), if you are not putting a load on the truck, then it is NOT recommended to change the transmission fluid until much later. When I asked why they are pushing an accelerated maintenance schedule, they had no good answer. Am I to believe that this dealership knows better than the Toyota engineers who designed the engines? It is more likely that they merely push the accelerated maintenance interval for profit reasons. I feel terrible for the customers who don't know any better and just blindly do what the dealer recommends. Please read the manual before taking this dealers service suggestions. Also know that the service writers earn commission on what services they sell you. They do not have a fiduciary responsibility to do what's best for you, the customer, they will always do what's best for their paycheck. Period. More
Check Engine Light Great service, comprehensive review of my entire vehicle. Service personnel recommended various courses of action. Fully explained all options and a Great service, comprehensive review of my entire vehicle. Service personnel recommended various courses of action. Fully explained all options and allowed me to choose what worked best for me. More
Good experience Mike was awesome to deal with! Everyone was very helpful! I am very happy with my new car. My nephew said I did good getting this car. Mike was awesome to deal with! Everyone was very helpful! I am very happy with my new car. My nephew said I did good getting this car. More