Newbold Toyota

The first visit to the dealership we met Dan. He was professional and never pushy. He made us feel relaxed and that it was ok to browse and say no if we wanted. We looked at over 8 other dealerships a professional and never pushy. He made us feel relaxed and that it was ok to browse and say no if we wanted. We looked at over 8 other dealerships and came back to toyota because of Dan. Finally on a 3rd visit and lots of his patience, we purchased a new car from Dan. The dealership is professional and clean and very helpful and will work with you to make the deal happen. But the main reason we came back was that Dan made us feel like we could trust him and the dealership to buy from them. Thanks Dan! More

We had a very good buying experience and Dan Molitor is a great sales person. My wife and I give Newbold and Dan the very best rating. We have also had excellent experience with Newbold Toyota cusomer servic great sales person. My wife and I give Newbold and Dan the very best rating. We have also had excellent experience with Newbold Toyota cusomer service (maintenance)that should be mentioned. We also feel Toyota quality is at the top. Good Luck, Blayne & Bert More

Mike Schmitt is up-front, honest and went the extra mile to help me obtain the SUV I wanted. Not only was the customer service excellent but Mike actually listens to his customers and enjoys helping them s to help me obtain the SUV I wanted. Not only was the customer service excellent but Mike actually listens to his customers and enjoys helping them secure their future vehicle. Tony Hopkins in the finance department was most efficient and topped off the excellent customer service. Thank you Newbold for an easy and fun shopping experience. I will most definitely be a repeat customer! More

We have had great experience with the sales department and finance! Mike Schmitt is our salesman, for life! Jeff Cox and Tony Hopkins have been overly helpful We had some issues on our old Prius in and finance! Mike Schmitt is our salesman, for life! Jeff Cox and Tony Hopkins have been overly helpful We had some issues on our old Prius in the service department where we complained about an excessive noise coming from the front tire - they told us "we checked your suspension, everything is fine" and sent us home..?? They ended up making it right after realizing that it WAS the wheel bearing like I suggested. If they would have listened to me in the beginning, when I said it sounded like a bearing instead of looking at it, they told me "Prius wheel bearings don't generally go out"... well after weeks of waiting for a toyota certified person to come out - he told them.... you guessed it, it was a wheel bearing. So we drove around for a month on a car under warranty waiting for toyota specialist to come out to the dealership and listened to a god awful grinding vibration noise (for a month) because it was under warranty there. Ultimately, they made it right and apologized for the inconvenience. Three months later we made an appointment for an oil change and showed up on time. They told us it would be about 30-45 minutes just to get into a bay to get an oil change. What's the point of the appointment? Could they have called me and told me to wait 30 minutes before coming so I could be seen in a reasonable time? They also said that it was going to be at least another 45 minutes to an hour for said oil change to be completed. I ended up leaving, with no oil change and getting the work done elsewhere. If you want a remarkable sales and finance team that aren't pushy vultures who stand out in the parking lot waiting for you while you peruse... this is the place to go! They will be patient with you and not talk to you like you're an idiot - they will answer questions and search through cars and options and financing for hours with you with no complaints. If you want timely SERVICE - you're better off taking your car to another, possibly smaller, toyota dealership or toyota certified shop. They are 0 for 3 with us. More

Gary Cruise was very friendly, knowledgeable about the vehicle I wanted and he was very patient in negotiating the sale price of my new vehicle and the trade-in on my old vehicle. The final sale & financ vehicle I wanted and he was very patient in negotiating the sale price of my new vehicle and the trade-in on my old vehicle. The final sale & financing paperwork was completed very quickly (less than 15 minutes). The staff also help keep my 3 small children entertained during negotiation & final paperwork. I highly recommend Newbold Toyota Scion and suggest you ask for Gary. More

I came to Newbold Toyota to buy my first new car. Gary found one for me that met my requirements for durability, longevity, price, warranty, and gas mileage. As someone whose job involves a lot of driving found one for me that met my requirements for durability, longevity, price, warranty, and gas mileage. As someone whose job involves a lot of driving, I needed a quality vehicle quickly, and that's exactly what I got. More

Very fast and friendly service. A+ for Paula Louis , the sales consultant you are best at what you do..see you soon for more cars. sales consultant you are best at what you do..see you soon for more cars. More

This is our second Toyota and we have been very impressed with the cars and the dealers. Gary Cruise was great. He was very helpful and friendly and did not mind taking the extra time to make sure we got the with the cars and the dealers. Gary Cruise was great. He was very helpful and friendly and did not mind taking the extra time to make sure we got the car we wanted. I would recommend Newbold Toyota and Gary Cruise to anyone. More

We have purchase 14 cars from Newbold Toyota/BMW, Mr. Mark Wakeford. We trust everyone at this dealership and always feel they are giving us the best deal possible. We moved to Florida four years a Mark Wakeford. We trust everyone at this dealership and always feel they are giving us the best deal possible. We moved to Florida four years ago. There are a number of Toyota dealerships close to where we live, but I still drive back to Illinois to get our cars. In the past four years, we have gone back and purchased five new cars. We don't feel a need to shop anywhere else. More

I admit that I was not mentally prepared to purchase a car when my wife and I came to the dealer. Our intent was to canvas the dealerships in the area that sold Toyota SUVs and compare prices. As my wif car when my wife and I came to the dealer. Our intent was to canvas the dealerships in the area that sold Toyota SUVs and compare prices. As my wife and I searched the Newbold dealership, Mr. Cruise was at our service right away. He stood in the sprinkling rain with us as we examined four SUVs. He determined our needs and our price range and invited inside to discuss our options. He went back and forth with the finance officer to get a deal that worked for us and he ensured our car was fueled up and ready to go as before we drove off with our new purchase. More