Newbold Toyota

I was so impressed with the area for children. Having two grand-children with me ages 9 1/2 and 8 1/2, there needed to be something to occupy the time while I talked with the salesperson. The prompt a two grand-children with me ages 9 1/2 and 8 1/2, there needed to be something to occupy the time while I talked with the salesperson. The prompt and polite service was so welcomed. More

Everything was real good... Paula the sales lady was very friendly and very helpful. The showroon was neat and clean. The coffee was real good. The finance manger was very friendly. The deal went very good. friendly and very helpful. The showroon was neat and clean. The coffee was real good. The finance manger was very friendly. The deal went very good. Would recommend Newbold Toyota to any one looking for a new car. Once again want to say thanks to Paula and everyone there at Newbold Toyota. nick farace More

I have never had a problem with anyone at Newbold Toyota in O'fallon, Il. from the receptionist to the service department. Everyone is very friendly and ready to be at your service. This is my 5th car I ha in O'fallon, Il. from the receptionist to the service department. Everyone is very friendly and ready to be at your service. This is my 5th car I have purchase at Newbold Toyota since 2006 and have been pleased with every one of them. It's because of the people that work there that I keep coming back. They sell a great product too. More

Mark Wakeford was great to work with. He answered all my questions and made sure I understood all the features on my Highlander. Thanks, Mark for making this visit to Newbold worthwhile. questions and made sure I understood all the features on my Highlander. Thanks, Mark for making this visit to Newbold worthwhile. More

I was very pleased with the overall experience that Nick Erlinger and the Toyota team provided to me with the purchase of my new 2013 Toyota Avalon. Nick went the "extra mile" to get me the car that I want Erlinger and the Toyota team provided to me with the purchase of my new 2013 Toyota Avalon. Nick went the "extra mile" to get me the car that I wanted and made sure that I was familiar with the car before I drove it off the lot. I look forward to working with Nick and the Toyota team in making sure that my new car continues to provide me with the excellent reliability that I have always had with Toyota cars. More

this was my first experience with Toyota and I found it to be a great experience. Mark Wakeford came highly recommended and I would recommend him to others. to be a great experience. Mark Wakeford came highly recommended and I would recommend him to others. More

Nick was a pleasure to work with! He was concious of the monthly spending limit I wanted to stick to and he worked to meet my needs in a comuter car and family sedan. I really liked how Nick synced our iph monthly spending limit I wanted to stick to and he worked to meet my needs in a comuter car and family sedan. I really liked how Nick synced our iphones to the new car and showed us how to use the features. My wife and I will definitely be returning to Newbold Toyota and seeing Nick about a Sienna minivan in 8-12 months! More

Mike Schmitt did everything he needed to do. Explained everything that I wanted to know about the car and not just a canned speech. It didn't take an overabundance of time to complete the deal and drive t everything that I wanted to know about the car and not just a canned speech. It didn't take an overabundance of time to complete the deal and drive the car home. Mike even washed my wife's car while we were waiting! More

My wife and I had an unusual experience in that we had planned to trade-in two vehicles for one new 2013 Toyota Venza. However, after a day or two of thought we decided to re-purchase one of the cars we h planned to trade-in two vehicles for one new 2013 Toyota Venza. However, after a day or two of thought we decided to re-purchase one of the cars we had traded. This required a lot of contact with Nick, Sonny, and Matt. We were treated with great respect and consideration. They answered all questions and told us to come by or call anytime we had questions regarding this very technical vehicle. When trading cars, a customer is "at the mercy" of salespersons. My wife and I are not "hagglers"--we put our trust in the honesty and integrity of our salepersons. If they cheat us---they must live with that. We had no question about our sales people.This is the second vehicle we have purchased from Nick. We were pleased with the way we were treated the first time so we did not hesitate to return. We love our new car. More

I had been looking for a Tacoma for quite a while and it was difficult to find the color and options that I wanted. My wife and I went to Newbold where we met Paula. I told her what I was looking for and was difficult to find the color and options that I wanted. My wife and I went to Newbold where we met Paula. I told her what I was looking for and they did not have the exact one that I was looking for on the lot. Paula took the time to find a Tacoma that had the color/options that I wanted (was skeptical about buying a vehicle sight unseen, but Paula made it happen without any issues). A week later I have the Tacoma that I wanted, Thanks Paula!! We also worked with Jeff on our financing, took less than 10 minutes to sign all the papers. Great experience! More