Newbold BMW
O'Fallon, IL
Filter Reviews by Keyword
By Type
299 Reviews of Newbold BMW
Relaxed shopping experience! Chris was easy to work with and was super informative. He was patient, understanding and very accommodating. He understood what our needs were and was Chris was easy to work with and was super informative. He was patient, understanding and very accommodating. He understood what our needs were and was able to put a deal together that fit us perfectly. I would highly recommend working with Chris as he is awesome! More
Perfect experience Perfect deal got a better car for less money, got a 440i xdrive instead of a 428 Chris Duncan suggested this, wife loves her new car Perfect deal got a better car for less money, got a 440i xdrive instead of a 428 Chris Duncan suggested this, wife loves her new car More
Couldn’t be happier! My husband and I worked with Braden Dyer and Andy on our purchase of my first BMW X3 and I couldn’t be happier with this purchase! We have worked with My husband and I worked with Braden Dyer and Andy on our purchase of my first BMW X3 and I couldn’t be happier with this purchase! We have worked with other dealerships throughout the years and Braden made our experience the best of all! This dealership is organized and informative. Braden answered every question we had and made the decision easy. Andy was very organized and made the finalized paperwork effortless. Thank you guys so much! More
Great Automobile Sales and Service team. Branden, Andy, Carlos, and Patrick have a great customer focus sales team. The whole process went smoothly with no hassles. As is always my experienc Branden, Andy, Carlos, and Patrick have a great customer focus sales team. The whole process went smoothly with no hassles. As is always my experience with Newbold BMW is top shelf. Highly recommend the dealer's sales and service teams. More
Carlos Holmes is a genius Yesterday I was at Newbold BMW and was having difficulty with my CarPlay app. Though I had not previously set an appointment with Carlos, I lucked out Yesterday I was at Newbold BMW and was having difficulty with my CarPlay app. Though I had not previously set an appointment with Carlos, I lucked out because he was available to help me with my issue. He quickly and adroitly fixed my problem allowing me to access my phone through the car. This capability is important because it is illegal to use one's handset while driving in Illinois. Other states have adopted this policy, so it is a good thing to be able to make and receive calls through the BMW hands free system. Carlos is a pleasure to work with. He really knows his stuff. He is a true expert and is very personable and professional. He is a tribute to his profession and a great ambassador for Newbold BMW. More
trip from Chicago I drove from Chicago to trade in my 2013 BMW 340xi to purchase a 2018 BMW 330 xi. Chris Duncan was my salesperson. Probably the smoothest and easies I drove from Chicago to trade in my 2013 BMW 340xi to purchase a 2018 BMW 330 xi. Chris Duncan was my salesperson. Probably the smoothest and easiest trade and purchase I have ever made. Great work Chris Duncan! More
Unexpected Trade!! We took our BMW in to be serviced and ended up trading. We looked around during our wait and found an affordable upgrade. We dealt with Braden Dyer an We took our BMW in to be serviced and ended up trading. We looked around during our wait and found an affordable upgrade. We dealt with Braden Dyer and he made the experience very pleasant. Very professional and yet considerate of us. We noticed a small defect on the bumper which they repaired in a timely manner before pickup. Carlos Holmes patiently explained all the bells and whistles on day of delivery. After the fact, they've reached out to us in case we had any concerns. We've had first-class treatment at Newbold BMW with the sales dept and service dept. More
Best experience for my first BMW! I found the car I wanted online and walked in to the dealership to see the car in person on same day. It was raining out and Chris brought the car in I found the car I wanted online and walked in to the dealership to see the car in person on same day. It was raining out and Chris brought the car in the garage instead of having us walk in the rain. He asked us questions about what we wanted for a car and gave us true advice about owning a BMW for our lifestyle. I love this because he gave us the space to decide what we wanted. We returned in the morning for test drive and Chris had the car ready for us. That same day I purchased the car and paperwork was completed within 30 min instead of staying all day. Im absolutely pleased with my purchase and highly recommend Christopher Duncan to assist you!! More
Recent X1 Purchase I worked w/ Braden Dyer and Carlos Holmes on the purchase of my X1 SUV. The process was smooth and transparent. Braden was willing to answer questions I worked w/ Braden Dyer and Carlos Holmes on the purchase of my X1 SUV. The process was smooth and transparent. Braden was willing to answer questions via text, going above and beyond to make sure I had all the necessary information to make an informed purchase. Carlos helped me understand all of the technology inside the car... even following up post-purchase for another training session. More
Love my first BMW! Stopped by Newbold BMW a couple weeks ago, met with Braden Dyer, who showed me several models of SUV's. Took by husband back and we ordered an X5 th Stopped by Newbold BMW a couple weeks ago, met with Braden Dyer, who showed me several models of SUV's. Took by husband back and we ordered an X5 the same day! Braden was very thorough in his description of all the awesome capabilities of the BMW. Carlos Holmes showed me the ropes as to all the functions the car had to offer. I was off and driving and love my car! Thanks for all your help guys! Sue J More