Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Great Experience! This was the first time purchasing from Newbold BMW. We have owned previous BMW's from several 3 series to a couple of X5s and we have used them for This was the first time purchasing from Newbold BMW. We have owned previous BMW's from several 3 series to a couple of X5s and we have used them for servicing which was always a great experience! Dave and Blaine are top notch. Worked with Braden Dyer and it couldn't have been smoother. Very happy with our X3 and Newbold BMW. More
GOOD SERVICE PEOPLE, HORRIBLE SERVICE RESULTS I am strictly rating the RESULTS of the service Newbold BMW provided. The service consultants were friendly enough and showed empathy, but Newbold BMW I am strictly rating the RESULTS of the service Newbold BMW provided. The service consultants were friendly enough and showed empathy, but Newbold BMW service on my 2004 BMW X3 with 89,000 miles has been HORRIBLE! I have owned the car, my first BMW, for 23 months and In that time drove 20,000 miles and had 17 maintenance visits, 14 of which were for the service engine light. Newbold never found the cause of the problem but charged me many thousands of dollars trying. Eventually, it became cost prohibitive. I finally gave up on Newbold BMW, and the car. I recently sold it and went back to Lexus where I've had nothing but good service experiences over the years. More
Service after the sale I'm on my 3rd BMW and have driven it over 70,000 miles with only routine maintenance. The service department is professional and accommodating. I'm on my 3rd BMW and have driven it over 70,000 miles with only routine maintenance. The service department is professional and accommodating. More
New BMW buyer I recently purchase a new X5 from Newbold. The Staff were helpful and very attentive. I had to special order and they were very patient answering I recently purchase a new X5 from Newbold. The Staff were helpful and very attentive. I had to special order and they were very patient answering my questions and making changes. They made a stressful uncertain process, smooth and relaxing. Great experience!! More
New Purchase from Newbold BMW! Thank you for being so straightforward and friendly with me throughout the entire car purchase process. Chris Duncan is the advisor who patiently work Thank you for being so straightforward and friendly with me throughout the entire car purchase process. Chris Duncan is the advisor who patiently worked with me for over a month so I finally got the exact BMW that I wanted. Thanks so much for all you do, Newbold BMW. I would definitely suggest you all to experience their professional services when you get a chance to. More
First time buyer Thank you for the exceptional customer service and professionalism. The entire Newbold team was very helpful and friendly! Purchasing my first BMW co Thank you for the exceptional customer service and professionalism. The entire Newbold team was very helpful and friendly! Purchasing my first BMW couldn't have been a more smoother experience. More
New X3 Thank you Braden for your exceptional service and detail to our purchase of the new X3. It is a fabulous vehicle and I would also like to thank the en Thank you Braden for your exceptional service and detail to our purchase of the new X3. It is a fabulous vehicle and I would also like to thank the entire Newbold team as well. More
Purchase Excellent at all levels!! This is our 5th purchase through Newbold and almost all the sales personnel have been outstanding, but Braden has been excel Excellent at all levels!! This is our 5th purchase through Newbold and almost all the sales personnel have been outstanding, but Braden has been excellent More
Excellent Service My first vehicle purchase coundn’t have gone smoother. It was an absolute pleasure working with the staff at Newbold. They were friendly and very prof My first vehicle purchase coundn’t have gone smoother. It was an absolute pleasure working with the staff at Newbold. They were friendly and very professional. Braden was the one I worked with. From inquiring about my vehicle the night before to taking it for a test drive and purchasing it the next day, he saw that things went smoothly. The price I got was just fantastic and I LOVE my new Jeep! I would definitely recommend this dealership to a friend. More
Positive Experience - Efficient & Professional I purchased a used BMW from the Newbold BMW dealership this past weekend. Braden was great to work with - very helpful and professional. He made the p I purchased a used BMW from the Newbold BMW dealership this past weekend. Braden was great to work with - very helpful and professional. He made the process quick and easy! More