Newbold BMW

Was hoping for a better price or 0% financing, however overall experience was excellent with sales agent, Leah Young who could not have been friendlier, knowledgeable, or helpful overall experience was excellent with sales agent, Leah Young who could not have been friendlier, knowledgeable, or helpful More

When I test drove the car that purchased the car was not detailed and the low gas light was on. After I sign the deal on the car I was told that when I come back and take delivery of the vehicle witch by th detailed and the low gas light was on. After I sign the deal on the car I was told that when I come back and take delivery of the vehicle witch by the way was two days later that the car would be detailed and that they would put gas in the vehicle. But when I showed up nothing was done and when I told then that nothing was done I just got the attitude of o'well we got are money we don't care. Also I was told the car was service and it was not, I have purchased many of cars in the last 30 years and this is by far the worst experience I have ever had I will never ever recommend anyone to your dealership. One very unhappy customer !!!!!! More

As a woman of a certain age, I am seldom approached by a car salesman when shopping alone. I appreciate the respect and attentiveness I got from Tim. I was treated as a serious buyer. I had done the res car salesman when shopping alone. I appreciate the respect and attentiveness I got from Tim. I was treated as a serious buyer. I had done the research and narrowed my selection to a Cadillac or a BMW. The 2 were comparable at a total (options, price, and operating costs.) The sales staff made the difference for me. Tim took the time to provide a total costs, while the Cadillac sales staff would only speak in generalities and ballpark numbers. I am thrilled with my purchase and my husband his thrilled he gets to continue his "bromance" with the service department. More

I am very disappointed by the conceited Finance Manager that assumed he knew what was best for our purchase. Although we indicated that we had credit union financing, he took it upon himself to search 3 a that assumed he knew what was best for our purchase. Although we indicated that we had credit union financing, he took it upon himself to search 3 additional sources. This was not requested from him. We are in the midst of purchasing a home and are attempting to reduce the number of credit inquiries on our account. He added 3 additional which impact the FICO score. Numerous inquiries decrease score and increase financing costs. I already had my daughter set up for long-term financing at Scott Credit Union. I am not satisfied with his actions. If anything, he did not listen to my wife or daughter nor did he indicate that he was going to run our information. The salesman was exceptional. The Finance Manager was below par. Emmett Hamilton More

Excellent price for my BMW 650i x which was fully loaded. Great customer service and prompt reply by email or phone. Everything was good. Highly recommend. Great customer service and prompt reply by email or phone. Everything was good. Highly recommend. More

I was looking for a used car by browsing the internet. I would use cars.com and check out individual dealer web sites to look at their used cars. When I would find a car that interested me, I would initiate would use cars.com and check out individual dealer web sites to look at their used cars. When I would find a car that interested me, I would initiate a 'chat' with the dealer. Newbold followed up my initial contact with a phone call the next morning and gave me the name of the person I would deal with at the dealership. My agent, George Page, was knowledgeable and friendly. He did not condescend to me because I am a woman which I GREATLY appreciate. (That has happened to me way too many times in my lifetime.) Our negotiations were clear and concise and no-pressure. I am now a happy certified Corolla owner with 4 FREE oil changes in my future--a great marketing strategy. Thank you, George and Newbold! More

Mr Kavron was able to finally get an agreed price,and was very professional in the proceedings. He went along with our suggestions,and made the buying experience more pleasant. we had an issue with was very professional in the proceedings. He went along with our suggestions,and made the buying experience more pleasant. we had an issue with a spare key,and Mr. Kavron worked out a satisfactory solution. I would refer him to friends in the market for your brands of vehicles. Harvey and Judy Parr St. Louis Mo More

My two girls and I walked on the lot early Saturday morning and Ron greeted us politely and professionally. Ron did not know I was there to visit with Ken Newbold but was extremely helpful in helping morning and Ron greeted us politely and professionally. Ron did not know I was there to visit with Ken Newbold but was extremely helpful in helping my daughters and I select a car for them to take to college. I was impressed by the stressless way we were treated throughout the process. More

We were very pleased with our recent experience at Newbold Toyota. We bought a 2013 Toyota Corolla. We found the vehicle on Newbold's website and made a call to the sales team for more info and thei Newbold Toyota. We bought a 2013 Toyota Corolla. We found the vehicle on Newbold's website and made a call to the sales team for more info and their best price. We were hooked up with Terry Grider. Great salesperson. Over the phone we purchased the vehicle and the next day came in to close the deal. He met us at the door and within a short time I was driving away in my new car. Would definitely recommend the dealership and our salesperson to anyone interested in buying a new Toyota. This is our second Corolla, and I'm sure when we are in the market for our next one, we will be back. Thanks! More

I finally have had a unique opportunity to be treated like a person and not a number when buying a car. The folks at this dealership provide a very pleasent car buying experience. There was no secret con like a person and not a number when buying a car. The folks at this dealership provide a very pleasent car buying experience. There was no secret conversation between the salesmen and his boss. Things were quite the opposite with all details revealed in the open. No hidden fees, no suprise add on's. Overall the best car buying experince I can recall. I would highly recommend Newbold BMW to any and all intereseted parties looking for a new or used vehicle. I look forward to buying my next car from them, just not for some years though as I anticipate my 2007 530i to last quite some time. Thanks again the the folks at Newbold. More