Newbold BMW

It was really great experience. They have completed paperwork really fast and given every information. One thing is that Finance team could not justify me about why I am not eligible for getting 1.99% paperwork really fast and given every information. One thing is that Finance team could not justify me about why I am not eligible for getting 1.99% APR. I got it 2.5%, I am okay with it but I would have been more happy to know that as that was the reason to buy a certified CAR. Well I assume there would be some reason of not getting that APR even though my credit score is above 750. However my overall experience is very good. Car is good and price is also good as compared to other dealers. I would recommend this place to my friends and Family. I forgot to get a $25 Goft card and sent them email but hasnt received any communication. I wish NewBolt all the best and I am sure it will go long as Price is compitative and Sales Manager take quick decision on price and I really liked that. More

Our experience at Newbold has always been a pleasant one. Mark Wakeford was our salesman and he was so friendly, considerate, patient and helpful while we were deciding which vehicle to purchase. We never Mark Wakeford was our salesman and he was so friendly, considerate, patient and helpful while we were deciding which vehicle to purchase. We never felt pressured or rushed into making our decision. He took the time to go over all the features of the vehicles we were interested in so we could make an informed decision. We also appreciated the phone call he made later to see if everything was alright and we were satisfied with our purchase. We have purchased vehicles from Newbold before and have never been disappointed. Every department treats you as valued customers and gives extra effort in meeting your needs. Dan and Marina Hastey More

Sonny found the vehicle we wanted quickly and at the right price. This is the second one we have bought, there will be a third. He is always friendly, quick to answer any questions, and finds us exactl right price. This is the second one we have bought, there will be a third. He is always friendly, quick to answer any questions, and finds us exactly what we are looking for. I have recommended friends to Sonny, and would not hesitate to do so again. Great job. Love the new van. More

I've driven BMW vehicles for sixteen years. For the last eight years, I have had my car serviced at Newbold BMW where Dave and Blaine have consistently delivered "Outstanding Service". After putting last eight years, I have had my car serviced at Newbold BMW where Dave and Blaine have consistently delivered "Outstanding Service". After putting 125,000 miles on my last car, it was time for a new purchase. Jim Andrews in Sales listened to what I wanted, and respected I was a busy executive and mother with a hectic schedule. His timely, spot on, hassle free service exceeded all my expectations, and created what I would call the "Ultimate Purchase Experience". Ellen Hall More

I have had a great experience with Newbold BMW while buying a used BMW. Richard Grumley is an awesome sales representative who helped me through every step. When I went for a test drive, he guided and e buying a used BMW. Richard Grumley is an awesome sales representative who helped me through every step. When I went for a test drive, he guided and explained me what are the best features the car has and gave me a good picture of how a BMW differs from Lexus, which I owned before. When we were negotiating prices, he went back and checked with his manager every time to come up with a better offer than before. Finally, He made the buying experience wonderful and unforgettable in my life. He drove 20 miles to St Louis to pick me up.He also helped me so much in getting the check from the Credit Union where I had applied for loan. I could not thank Rich enough who has made this car buying experience so wonderful. I would definitely recommend everyone to buy your next car from Newbold at O'Fallon. I guarantee that you will enjoy your buying experience and your new car. Again, Thank you so much , Rich for the great deal and great service. Cheers Babu More

Came in to buy new car, either a Sedan or SUV. Dan G was good at getting me quotes over the internet before I wasted any time coming to the showroom. So when I got there, Terry helped me test drive both ve good at getting me quotes over the internet before I wasted any time coming to the showroom. So when I got there, Terry helped me test drive both vehicles. In the meantime, I found a used car on the lot that I liked. Dan G again was very good at getting me pricing via email. When I came in to talk specifics about buying, Dan M took care of all my requests and treated me fairly. More

Newbold is very fortunate to have Nick Erlinger and Mark Wakeford on their team. Couldn't ask for better people. I've only bought Toyota's for the last 15 years. I don't even test drive. I just told Nick Wakeford on their team. Couldn't ask for better people. I've only bought Toyota's for the last 15 years. I don't even test drive. I just told Nick what I wanted and he delivered. THANK YOU...... More

We had a good experience and got a good price. The only hindrance we had was the back-and-forth game with the sales manager. Wouldn't it be easier to have him speak to us directly after we rejected the fi hindrance we had was the back-and-forth game with the sales manager. Wouldn't it be easier to have him speak to us directly after we rejected the first offer? Anyway, we LOVE the car and appreciate that no one made us feel bad when our 2yr old pulled the fire alarm! Thanks so much and we will be sure to recommend Newbold to our family & friends. More

Terry is a great sales associate who new a great deal about the particular model I came to see even though I showed up with no prior notice. The paper work to close the deal was straight forward and was about the particular model I came to see even though I showed up with no prior notice. The paper work to close the deal was straight forward and was explained to me before signing. Highly recommended. More

I had only been to the dealership once before about several years ago. When my wife and I arrived we were greeted by a friendly staff member. I wanted to trade my car for a new Toyota FJ Cruiser. We several years ago. When my wife and I arrived we were greeted by a friendly staff member. I wanted to trade my car for a new Toyota FJ Cruiser. We were treated kindly and with respect. The salesman wanted to know what we were looking for in the trade. I told him what my requirements were and he worked over a period of several hours to meet our requirements. He was professional and friendly. We finally agreed on a price and I really like the car. I believe I got a fair deal from Newbold. I look forward to a long relationship with Newbold Toyota. Also, my wife and I worked with Matt in finance. Really nice guy who was very helpful and took time to explain the details of the deal with us. Really excellent experience all around. More