Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Great experience! This is our second BMW we have bought and would recommend Newbold to anyone interested in a BMW! The sales associates are very friendly and helpful. The service department is great. and would recommend Newbold to anyone interested in a BMW! The sales associates are very friendly and helpful. The service department is great. More
We are 3 time return customers of Newbold BMW. And with Jim Andrew's as our sales person and Blaine Finnigan as our maintenance/repair person, we will certainly be back again. Great team. Jim Andrew's as our sales person and Blaine Finnigan as our maintenance/repair person, we will certainly be back again. Great team. More
Paula Louis was very helpful and knowledgeable regarding the purchase of our vehicle. She is very friendly and an asset to the Newbold team. Terrific! the purchase of our vehicle. She is very friendly and an asset to the Newbold team. Terrific! More
My last three new vehicles have come from Newbold BMW. I am such a fan that I brought my son in for his first new BMW. I trust the staff at Newbold BMW. Jim Andrews has been great to work with for my last am such a fan that I brought my son in for his first new BMW. I trust the staff at Newbold BMW. Jim Andrews has been great to work with for my last two leases and he also worked with my son on his. Buying or leasing at Newbold is a great experience. You can do in a reasonable amount of time - it doesn't take a day to get a new car. I was in an out in under 45 minutes. I enjoy the security of a leased BMW - the maintanence coverage is excellent. The service department at Newbold is great as well. Scheduling is easy, there is a very pleasant waiting area and I can even take a loaner if time is tight. I give Jim Andrews and the entire staff of Newbold BMW - 5 Stars! More
My experience with Mr. Rich was pleasant from the very beginning. He talked to me about the vehicles I enquired about. Talked me through the differences and didn't try to push me into anything. I told him beginning. He talked to me about the vehicles I enquired about. Talked me through the differences and didn't try to push me into anything. I told him I would contact him the next day with my decision and he respected that. There was no hassle which was a big relief. He was very courtesous at all times and made the purchase as smooth as possible. When I went into the dealer ship I was there for about an hour if that. Once I gave him the call he requested my information on the phone and when I came in to get the car everything was ready for my signature. This is how you do business. The experience overall was excellent. I appreciated his assistance and I enjoyed conversating with him over a course of a few days while I was in the decision making process and at the dealership. He took the time to show me the basics in operating the vehicle which was a huge help. The car is awesome. I would recommend any friend to the dealership with him as a referral. vr LTC Hutcherson US, Army More
My wife and I were looking for a vehicle that would fit our character. The 528i BMW caught our eye and Rich was very instrumental and helpful in our decision to purchase. He was courteous and friendly, and our character. The 528i BMW caught our eye and Rich was very instrumental and helpful in our decision to purchase. He was courteous and friendly, and very informative. He was very helpful in showing us the operation of equipment after purchase. Yes I would definitely recommend Newbold BMW. More
All in all a very pleasent experience. Qustions were answered and a general overview of the feathers of the hybird car was sufficient. A little overkill however on the extended warrenty phase of this p answered and a general overview of the feathers of the hybird car was sufficient. A little overkill however on the extended warrenty phase of this purchase (in my opinion). Purchased a Avalon hybird--unable to make that selection above. More
I purchased a 2013 Toyota Rav, not BMW, at Newbold Toyota. I went there to "look" at Ravs because I wasn't satisfied with another Toyota dealership, one I had purchased cars from for the past 10-12 Toyota. I went there to "look" at Ravs because I wasn't satisfied with another Toyota dealership, one I had purchased cars from for the past 10-12 years. I was shown different vehicles. My questions and concerns were all addressed. I was not pressured into any decisions and was given options to choose from. Each Toyota employee I was introduced to and spoke with, were friendly and knowledgeable. I went on a Saturday and the following Monday had a brand new Rav 4 to drive away with. I went from a lease' to buying a car' largely because of the service I was given. I would highly recommend the Newbold Toyota dealership to anyone! More
Pat, Tim and Blaine (from service) were all very helpful. They were not "pushy" - simply gave me the numbers and the transaction was very smooth and painless. It was the best car buying experience I have They were not "pushy" - simply gave me the numbers and the transaction was very smooth and painless. It was the best car buying experience I have ever gone through and I would definitely recommend this dealership. I love my new 128i! More