Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
I have owned five BMWs. This was the first one I purchased from Newbold BMW. It was, by far, the easiest car buying experience I have ever had. I will be back. The service was friendly and profes purchased from Newbold BMW. It was, by far, the easiest car buying experience I have ever had. I will be back. The service was friendly and professional. I will recommend them to anyone. More
I was driving by Newbold BMW from leaving another dealership and decided to stop by. I only waited a few minutes and Rich G. helped me find exactly the (used) car I wanted, at the price I was willin dealership and decided to stop by. I only waited a few minutes and Rich G. helped me find exactly the (used) car I wanted, at the price I was willing to pay. Communication via e-mail made correspondence very easy. It was a smooth process from the first day I found the car to the day I made the final purchase. The final paperwork took no more than 10 minutes. It was a great experience at Newbold and I love my "new" car. More
My husband and I ended up buying not one, but TWO vehicles from Tim Severine in the past few months, because the service and deals are unparalelled! I would highly recommend working with Tim, and thi vehicles from Tim Severine in the past few months, because the service and deals are unparalelled! I would highly recommend working with Tim, and this dealer, to anyone in the market for a vehicle. You can't beat BMW quality and Tim's customer service was excellent. We will be hard-pressed to go anywhere else for future vehicles. More
I had a great easy experience from beginning to end. You can only do so much research online. Eventually you need to go see the vehicle in person and take that first test drive. I intially contacted Newbo can only do so much research online. Eventually you need to go see the vehicle in person and take that first test drive. I intially contacted Newbold thru their website. Mike Stone was the one who responded and I'm glad he did. Before taking up my time and yes his as well, I wanted to make sure the vehicle terms where not only affordable to me but also the particular model was right for our vehicle needs. On my first visit I met Mike in person. I went in knowing this visit was basically for informational purposes and getting to actually drive the X1. I was impressed with both Mike's professional demeanor and with the features offered in the X1. Basically just two guys sitting across a desk discussing and thinking aloud my options on making this purchase a reality. I was really impressed with the relaxed NO pressure attitude at Newbold BMW. They didn't require me to fill out any forms, write down my name with follow up info and most importantly didn't take the keys from current vehicle to hide in a drawer so I couldn't leave. I left with more knowledge of the model and had acquired the information I needed. After thinking it over a few more days, I contacted Mike on email. We exchanged ideas on a few scenarios. Other than what's always required with a new purchase, I didn't want to take a lot of cash into the deal to make it work. Of course, like most I had limits on what I wanted to have as a monthly payment. Mike's attitude throughout was basically "you have to do what's right for your monthly budget and works out best for your families needs". Well I'm happy to say it all worked out. When (I) was ready to start "plugging" in the numbers, I was actually able to get into an upgraded X1 model. It had more features and options than the unit I initially drove. Because of Mike's time talking me through it and Pat Newbold working out the deal, I was able to get into the best vehicle for me. I was also able to stay at the price point I felt I needed to be. More
This was my second BMW purchase from Newbold BMW and James Andrews. James provided me the best customer service without any pressure and didn't waste my time with back and forth haggling during the sale James Andrews. James provided me the best customer service without any pressure and didn't waste my time with back and forth haggling during the sales process; at Newbold they are straight shooters and offered their best price right up front. I highly recommend shopping at Newbold BMW first because from my experiences you will get the best deal and service without any hassle. I also use their service department exclusively; its hands down the best in the St Louis area. More
I hate buying cars, for a myriad of reasons, mostly dealing with salesman. That being said, I really enjoyed working with Mike Stone on my recent purchase (2013 528i). He's articulate, knowledgeable, dealing with salesman. That being said, I really enjoyed working with Mike Stone on my recent purchase (2013 528i). He's articulate, knowledgeable, and responsive. I never felt the high pressure sale, or thought I was getting the run around. Class act, and a fine representative for Newbold BMW. I'd buy there again. - regards, Chris Sullivan More
A relaxed atmosphere without the hassle. The entire car buying process was extremely quick and efficient. I would recommend giving this dealership a chance to earn your business. buying process was extremely quick and efficient. I would recommend giving this dealership a chance to earn your business. More
Rich Grumley went above and beyond our expectations to help us find the vehicle we wanted. He took alot of time to search websites and dealerships but it turned out that the car we really wanted was on t help us find the vehicle we wanted. He took alot of time to search websites and dealerships but it turned out that the car we really wanted was on their lot. It was an upgrade from what we thought we would buy but they made it affordable for us. We love it! More
As always our experience with this dealership was wonderful. Listening to what we wanted and we left with a car we loved. This is the 5th Toyota we purchased in our family. Everybody we dealt wonderful. Listening to what we wanted and we left with a car we loved. This is the 5th Toyota we purchased in our family. Everybody we dealt with was friendly, helpful and professional! More