Newbold BMW

Very Good Experience They made it very easy to buy a car. Love going there, the customer service is great. Everyone is friendly and helpful. The experience was a good one. They made it very easy to buy a car. Love going there, the customer service is great. Everyone is friendly and helpful. The experience was a good one. More

Great and comfortable experience from beginning to end. Had a great and comfortable experience from beginning to end. I was researching online, pictures and words just don’t match up to the in person experi Had a great and comfortable experience from beginning to end. I was researching online, pictures and words just don’t match up to the in person experience, so I decided to visit Newbold BMW. Walking in the door I was met by Sarah Ashford; personable, professional and made me feel at home. I was really impressed with the relaxed NO pressure attitude. After determining what car I was interested in, Sarah and I walked over to the car and she pointed out the features. We sat in the car for around an hour exploring the onboard amenities, technical aspects and she answered my concerns. Usually I don’t buy black cars, but this Black Sapphire 428i xDrive Grand Coupe was stunning! The interior was black too, the red pin stripping on the seats and red accent trim is gorgeous. The entire car buying process was extremely quick and efficient, from walking in the door to driving the car home took about 2 1/2 hours. I would highly recommend giving Newbold BMW a chance to earn your business. More

Another Very Positive Experience This is the second time I have purchased a car through the Newbold dealerships. My first car was a BMW convertible, the second a Toyota Corolla. Bot This is the second time I have purchased a car through the Newbold dealerships. My first car was a BMW convertible, the second a Toyota Corolla. Both times, I have worked directly with Patrick Newbold. Patrick is friendly, professional, and will bend over backwards to ensure you not only get the best deal possible, but to make you feel comfortable with the process. Patrick goes out of the way to work with you and be patient regarding any questions you may have. I live in St. Charles and will literally drive 45 minutes to Illinois just to work with the Newbolds. Hands down, they are the best. I will not buy a car from anyone else. More

Really Nice Experience This was my first visit to Newbold BMW. Promptly greeted and allowed to roam freely. No pressure. Extremely friendly and hospitable staff. Comfort This was my first visit to Newbold BMW. Promptly greeted and allowed to roam freely. No pressure. Extremely friendly and hospitable staff. Comfortable and clean waiting area and offices. I prefer to keep my business in town and not have to go across the river. Tim Severine made this happen. I am very happy with my first BMW and the overall experience my salesperson and Newbold BMW offered. More

Once Again!! This is with us and my sister, our 9th BMW purchase since 2008. That's a fair amount of BMW's, and we will not go anywhere else. The sales experience This is with us and my sister, our 9th BMW purchase since 2008. That's a fair amount of BMW's, and we will not go anywhere else. The sales experience is simply excellent. We like a dealer that is large enough to take care of all the car needs, but small enough to be somewhat like a "good old fashioned small town dealer." It is not that, but feels like that. Both service during sale for prep and after the sale on our older cars is great. Thank you all. ML. & "Mrs. H" More

I've dealt with many dealerships in the past and by far this was the best and least painful experience I have ever had. Completely no hassle and very honest very unusual for car sales. I will always far this was the best and least painful experience I have ever had. Completely no hassle and very honest very unusual for car sales. I will always try them first before any other dealership from now on. More

Our visit was great. Mike Stone did an outstanding job presenting the car to us and expaining all the luxuries that the car has. He spent a lot of time making sure we were satisfied with the car and answ presenting the car to us and expaining all the luxuries that the car has. He spent a lot of time making sure we were satisfied with the car and answered all questions that we had. Mr. Newbold in the finance dept. was also very kind and thorough with our loan application and paperwork. We would reccommend Newbold BMW to anyone. Thanks again for all you help. More

During multiple visits, Rich Grumley was consistently professional, courteous, patient and knowledgeable. Led me step by step by step through the purchase procedure and the new car familiarization. Pat professional, courteous, patient and knowledgeable. Led me step by step by step through the purchase procedure and the new car familiarization. Pat Newbold handled the financing and made it as painless as humanly possible. The combination of Rich and Pat made buying my new BMW the best, of many, new par purchases made over the years. More

I came to Newbold BMW not really knowing which car I would buy. I initially thought I would purchase a pre-owned BMW SUV. I knew I wanted to test drive several models and that I wanted a vehicle that would buy. I initially thought I would purchase a pre-owned BMW SUV. I knew I wanted to test drive several models and that I wanted a vehicle that met my budget. I was able to drive the new 4 Series BMW, which was an unexpected treat, but I decided on the car that I really loved, which was the 5 Series. Patrick Newbold was professional, patient, and completely attentive to my needs throughout the process. I thoroughly enjoyed the my overall experience at Newbold BMW and have since referred several friends and family to the dealership!. More

I was impressed with Newbold BMW. Rich was great to work with and was always responsive to my questions throughout the process. Rich was not pushy or too aggressive. He did a great job of explaining the c with and was always responsive to my questions throughout the process. Rich was not pushy or too aggressive. He did a great job of explaining the car to me. I was pleased with the price I ultimately received and would recommend the dealership to my friends. More