Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Lies, lies, lies I purchased a used vehicle from Newbold a month or so back and have nothing but problems since then. While the dealership and General Manager seemed c I purchased a used vehicle from Newbold a month or so back and have nothing but problems since then. While the dealership and General Manager seemed concerned with my unhappiness with my car it was all a lie. I was told in writing that they would pay for the diagnostic and repair issue that my car has if I had a certified dealer work on it. I did my part, had a bill for $586.53 that they then called and said they already want above and beyond. I always thought that saying was a declaration of superior service and willingness to make something better. Is being lied to and sticking your customer with a bill you promised to pay above and beyond? Not in my book. Your service is disgraceful as is your tactic to save a buck in the name of lies. Good luck. More
Excellent experience My car buying experience at Newbold BMW was excellent in every respect. Everyone I dealt with was very professional. I never felt pressured. Any qu My car buying experience at Newbold BMW was excellent in every respect. Everyone I dealt with was very professional. I never felt pressured. Any questions I had were answered fully. I know a car dealers goal is to sell vehicles, but everyone I worked with at Newbold went out of their way to make sure I was comfortable with my vehicle choice and the financing offered. I will definitely recommend this dealership to others. More
Awesome car buying experience From start to finish our car buying experience at Newbold was excellent! Proffessional and knowledgeable employees who were courteous and patient. We From start to finish our car buying experience at Newbold was excellent! Proffessional and knowledgeable employees who were courteous and patient. We received a great deal on our purchase and I was beyond satisfied with the entire car buying experience. More
Professional Very professional, family oriented team. No pressure and no hastle. I would highly recommend purchasing your next vehicle from Newbold BMW. They will Very professional, family oriented team. No pressure and no hastle. I would highly recommend purchasing your next vehicle from Newbold BMW. They will work with you every step of the way. More
New 328xi Outstanding, no hassle service! Everyone was very professional. We will recommend this dealership to everyone. Outstanding, no hassle service! Everyone was very professional. We will recommend this dealership to everyone. More
Bought a beautiful X6 They treated me right. Great experience. Didn't feel beat up. I have bought there in the past and will be back. Newbold is a great place to buy a They treated me right. Great experience. Didn't feel beat up. I have bought there in the past and will be back. Newbold is a great place to buy a car. More
Awesome Dealership I bought a BMW about 2 years ago from Patrick Newbold and Blaine Finnegan (Service Manager). I had an X3 and knew Blaine from taking it in for servic I bought a BMW about 2 years ago from Patrick Newbold and Blaine Finnegan (Service Manager). I had an X3 and knew Blaine from taking it in for service. They have the best service department I've ever seen. Had a great experience. Very easy, pleasant people to work with. No pressure, just outstanding service. I walked in a few days ago just looking around and ended up with a new BMW X1. I bought this one from Blake Turner and Patrick Newbold. Blake has been great. He has been there to help with any questions. This is an awesome dealership with exceptional people. I wouldn't go anywhere else to buy a BMW. More
Great experience We were just getting my x1 serviced and not planning on buying a car, but loved the x3 loaner. It was exactly what I wanted. Within a few hours, we We were just getting my x1 serviced and not planning on buying a car, but loved the x3 loaner. It was exactly what I wanted. Within a few hours, we drove home the new x3, instead of the old x1. Couldn't be happier. Blake Turner and Patrick Newbold were wonderful. It was such a great car buying experience (and we have had some really bad experiences!). More
I qualify Just walked in on a rainy day asking and wondering if I qualified To drive a BMW. I was greeted and welcomed in by some of the sweetest people. I was Just walked in on a rainy day asking and wondering if I qualified To drive a BMW. I was greeted and welcomed in by some of the sweetest people. I was then set down and asked for a little informatio, then the good news. YES, you QUALIFY!. They made this experience so easy. Did not take for ever to ride off the lot with My new BMW 5 series. Thanks you BMW, I love my car. More
Such great people to work with! Such an easy process and great people to work with - Blake and Patrick are great! They went above and beyond! I would absolutely recommend this dealer Such an easy process and great people to work with - Blake and Patrick are great! They went above and beyond! I would absolutely recommend this dealership to anyone in the market for a new vehicle. More