Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Delightful and professional experience My wife and I dropped by Newbold BMW on a whim to take a look at the 2 series coupes they had available. We were thrilled to see a car that was exact My wife and I dropped by Newbold BMW on a whim to take a look at the 2 series coupes they had available. We were thrilled to see a car that was exactly what we were looking for. The trade-in, financing, and paperwork process went by quickly. The Newbold team was very professional and took great care to advise us on some of the incentives that were available to us and really helped put together an amazing deal for our M235i delivery. I would not hesitate to recommend this dealership to friends and family and I'm glad we chose Newbold for our BMW purchase. More
AWESOME! Wow,What a great experience. This was the easiest vehicle purchase we have ever had. Walked in,was greeted by Nick. Nick was very professional, asked Wow,What a great experience. This was the easiest vehicle purchase we have ever had. Walked in,was greeted by Nick. Nick was very professional, asked us to take a ride with him to the Truck Lot and there she was, our big black beauty. We love our Tundra. Funny thing was we told Nick in a call that we didn't want black but once we saw her we fell in love. Thank You for a very much for a comfortable environment to discuss our purchase. Getting all the paper work completed was a breeze , such professional people throughout the facility. I would highly recommend Newbold to anyone wanting to get a vehicle with no fuss, in and out. Thank you all .Jan Waddell! More
Great experience This was the third time I've worked with Rich Grumley at Newbold BMW, and it gets easier every time. Everything is done professionally and efficientl This was the third time I've worked with Rich Grumley at Newbold BMW, and it gets easier every time. Everything is done professionally and efficiently, and the vehicle is always exactly as promised. Even though are other BMW dealers closer to where I live, I choose to keep my business with Rich and Newbold BMW. More
Awesome My salesman Matt was awesome. He explained everything about y new Rav4 and made sure I was comfortable before I left. He took his time showing My salesman Matt was awesome. He explained everything about y new Rav4 and made sure I was comfortable before I left. He took his time showing me how everything works. I appreciate that!! More
High quality of service The professional staff works very well to get the job done. Customer service and satisfaction is clearly their priority and shows. I look forward to d The professional staff works very well to get the job done. Customer service and satisfaction is clearly their priority and shows. I look forward to doing business again in the future. More
Ultimate Experience Everyone was very friendly and professional from time I arrived. Sarah Ashford made me feel at ease from the moment we talked. She was knowledgeable Everyone was very friendly and professional from time I arrived. Sarah Ashford made me feel at ease from the moment we talked. She was knowledgeable of products and very helpful after I bought the car. All staff that I encountered were very friendly. I was a little afraid when I first arrived, but was put at ease in a short time. I love my new car. Had the 'ultimate' experience at Newbold. Recommend to all. More
Fantastic Service! Very Sarisfied -- Excellent Customer Service Buying a new car can be intimidating for anyone but the service I received from Newbold BMW was excell Very Sarisfied -- Excellent Customer Service Buying a new car can be intimidating for anyone but the service I received from Newbold BMW was excellent. Very pleased with the professionalism, product knowledge and follow-up service. I would recommend to anyone AND BMW is an exceptional vehicle! Very satisfied! More
Excellent experience We had an excellent experience purchasing our vehicle from Newbold BMW. All of the employees were friendly and professional. They answered all of our We had an excellent experience purchasing our vehicle from Newbold BMW. All of the employees were friendly and professional. They answered all of our questions and made sure we were pleased with our purchase. We would definitely recommend this dealership to others. This was the best, most stress-free car-buying experience we've had. More
Excellent Experience We had an excellent experience purchasing our vehicle at Newbold BMW. All of the staff we met were friendly and professional. They took time to answe We had an excellent experience purchasing our vehicle at Newbold BMW. All of the staff we met were friendly and professional. They took time to answer all of our questions, understand our needs, and make sure we felt comfortable with our purchase. We would definitely recommend this dealership to others. This was the best, least stressful car-buying experience we've ever had! More
Best experience This is the best dealership if you're looking to buy. Everyone at this location were great to work with. Our process went smoothly from beginning to e This is the best dealership if you're looking to buy. Everyone at this location were great to work with. Our process went smoothly from beginning to end. Would refer anyone looking for a no pressure experience and great customer service to Newbold. More