Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Fast and Easy After finding the BMW I wanted through STLToday's website, Branden had the vehicle ready to test drive upon our arrival. Branden made it easy to deci After finding the BMW I wanted through STLToday's website, Branden had the vehicle ready to test drive upon our arrival. Branden made it easy to decide to make the purchase. We got a very fair trade in value for our old BMW. I highly recommend contacting him if you are interesting in purchasing a new or used car. More
Life is short-buy the car! My husband and I were looking for a new car after ours was totaled due to hail damage. We had a limited amount of time to find one because insurance p My husband and I were looking for a new car after ours was totaled due to hail damage. We had a limited amount of time to find one because insurance payments on our rental were only 7 days. We began our search with Braden at Newbold. He was very knowledgeable about the car and explained all the features in detail. He was patient with answering our questions and even worked on his day off to send information I requested. When we picked the car up, our paperwork was ready and the process went very quickly. Blake made the paperwork effortless! When we finished the paperwork, we met with Carlos who also did a great job of going over the car's features once again before we left the dealership. In my profession, I work with the public and have many conversations with people. I tell everyone that comments on my beautiful car about my experience at Newbold! Thanks again to Braden, Blake and Carlos! You're the best! More
Newbold makes car buying breeze! Kudos to Braden and Carlos. Buying a BMW at Newbold is easy. This is my third purchase there. Braden made it easy by answering all my questions. Entire process from sales throug Buying a BMW at Newbold is easy. This is my third purchase there. Braden made it easy by answering all my questions. Entire process from sales through finance to Carlos who did a fantastic job explaining the features of my vehicle was efficient. What a great car. Thank you! More
Great experience!!! This is my first BMW. Braden was my salesman and he was outstanding in every sense. He went out of his way to make sure that the experience was plea This is my first BMW. Braden was my salesman and he was outstanding in every sense. He went out of his way to make sure that the experience was pleasant not only for me but for family as well, which was well above and beyond the call of service! Blake and Patrick were also amazing and everyone stayed late to make sure I was satisfied and able to drive my car home that night. I truly appreciate the entire experience and commend these guys on a job well done. More
Best Customer Service Experience Ever dolly2000 This is my first BMW. I Have driven a lot of cars but never have I had such an excellent Customer Service Experience at a Car Dealership dolly2000 This is my first BMW. I Have driven a lot of cars but never have I had such an excellent Customer Service Experience at a Car Dealership before. Paula was excellent. She showed me vehicles and was completely knowledgeable about every car. As I stated, this is my first BMW but I guarantee you it will not be my last one. And, I will definitely recommend Newbold to my family and friends. Thank you for an outstanding service.! More
Used X3 Buying Experience We just purchased our 4th BMW, but our 1st from Newbold. Braden was our salesman, and provided us with a pleasant and hassle-free experience. He als We just purchased our 4th BMW, but our 1st from Newbold. Braden was our salesman, and provided us with a pleasant and hassle-free experience. He also followed through on a couple small (clerical) issues with a great attitude. If their follow-up service is anything like the sales experience, then we will be happy indeed. More
Our second BMW The outstanding service department (Blaine and the team) is what brought us back to purchase another BMW. Purchasing - See Braden (sales) for the BMW The outstanding service department (Blaine and the team) is what brought us back to purchase another BMW. Purchasing - See Braden (sales) for the BMW experience. More
Completely Outstanding! My wife and I were looking for the perfect car for her. Even though Newbold BMW didn't have the Certified Pre-Owned 528xi to satisfy my wife, Braden D My wife and I were looking for the perfect car for her. Even though Newbold BMW didn't have the Certified Pre-Owned 528xi to satisfy my wife, Braden Dyer made a list of must-haves, and within a week, he called us after finding the perfect car. Very few sales reps provide the personalized service that Braden delivered. We'll definitely buy our next BMW from him. Randy and Linda K More
Good service and customer conscious I found my car online and was able to get all of my questions answered by phone. My husband had time to drive the car (it's not close to my house). We I found my car online and was able to get all of my questions answered by phone. My husband had time to drive the car (it's not close to my house). We bought it later that day after reaching an agreement by phone. Nick stayed late to help us. I was very pleased that we did not have to have more trips to the dealer. Nick made it go as quickly as possible when we got there. I was a little bummed that it didn't have a couple features, but that was my fault for not reading closely and not asking questions. Both of those items are easily remedied. Love my Camry! Very happy with Nick, Mike and Newbold! More
smooth transaction my wife and I really didn't know what we were looking for in a vehicle when we went to Newbold, but we met with Braden and he stayed with us after hou my wife and I really didn't know what we were looking for in a vehicle when we went to Newbold, but we met with Braden and he stayed with us after hours to discuss the vehicles on the lot , we made an appointment to meet and everything went very smooth. Braden had the vehicle we were looking at ready and waiting for us to test drive and we left that day with the X5. thank you Braden and Newbold for making us comfortable and no pressure during our visit. Paul and Stacey Barger More