Newbold BMW

Red carpet treatment...awesome customer service! The team worked out a great deal for me and I am very satisfied with my purchase...always wanted a BMW. worked out a great deal for me and I am very satisfied with my purchase...always wanted a BMW. More

We had an absolutely fantastic experience at Newbold BMW. The selection of CPOs- what we were in the market for - was superb, the asking prices reasonable, and the assistance just the right mix of helpful a The selection of CPOs- what we were in the market for - was superb, the asking prices reasonable, and the assistance just the right mix of helpful and hands off. We ended up with a 2011 BMW 328i with 6700 miles, lots of amenities and options, and in fantastic condition, with a 6 year, 100,000 mile warranty. When it came time to buy, Rich treated both my wife and I with deference and respect, and was very friendly to boot. He answered all our questions honestly, offered needed information when and where appropriate, and most important to me, did not really 'sell' this car at all. The dealership gave me a trade-in quote over email on our 2005 Jetta, and stuck to it when we brought the car in. This quote was well above blue-book and fair for the mostly immaculate condition the car was in. When we got down to price, the deal took all of 5 minutes to put together. They shot me a price $500 lower than the asking, I shot back with 3% less, or around $3000 off asking (based on market research on the same car sold all over our area). When he came back from the sales manager's office, they'd done $100 better than that. Sold. No pressure on financing (we used our bank), no problem with final arrangements (after hours, but we took the car home and brought the check next day), no hassle on the paperwork (in fact, they'd quoted the costs wrong on our finalization sheet, so cut us a check for another $150 - thanks, James Newbold!), no high pressure upsale (but a quick and honest rundown of the extended factory warranty options available to us. This was the first car I bought from Newbold. It won't be the last. They were awesome. I've told all my friends and family how great it was, and they know me as the guy who'd rather shove a fork in his eye than buy a car. More

Purchaed two BMW's this year, also had service completed in their service shop. Family friendly dealership, personal service and quality is outstanding. James and Patrck Newbold are outstanding completed in their service shop. Family friendly dealership, personal service and quality is outstanding. James and Patrck Newbold are outstanding to work with as is Jim Andrews, Sales and Blaine and Dave in Service. Best BMW dealer I have ever worked with. More

Our experience with Newbold BMW has been great. Salesperson Mike Stone was very helpful in helping us make the right decision on our purchase. We will recommend Newbold to others interested in BMW Salesperson Mike Stone was very helpful in helping us make the right decision on our purchase. We will recommend Newbold to others interested in BMW's. More

Mike and everyone else at the dealership was great. This was the simplest and most casual car buying experience I have ever had. My wife loves the car and I loved how easy it was to find a great car at a g was the simplest and most casual car buying experience I have ever had. My wife loves the car and I loved how easy it was to find a great car at a great price. More