National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you immensely for taking the time to share your recent experience at National Automotive Group. We are elated to hear that your visit to our dealership exceeded your expectations and that you found our team to be exceptionally friendly. At National Automotive Group, we strive to create a welcoming environment for all our customers, and it brings us immense joy to know that you felt greeted and appreciated by our staff. Your recognition of the warm welcomes from multiple team members truly validates our commitment to providing outstanding customer service at every touchpoint. We understand the importance of your time, especially when waiting for service, and we're delighted to learn that your wait was comfortable and enjoyable in our customer lounge. Your satisfaction is our top priority, and we're thrilled that you found our facilities accommodating. Your glowing feedback serves as motivation for our entire team to continue delivering exceptional service to all our valued customers. We genuinely appreciate your patronage and your kind words, and we look forward to serving you again in the future. Should you have any further questions or require assistance, please don't hesitate to reach out. Thank you once again for choosing National Automotive Group.

National Dodge Chrysler Jeep Ram responded

Thank you sincerely for taking the time to share your wonderful experience at National Automotive Group. We're thrilled to hear that your car-buying journey with us was smooth, hassle-free, and ultimately satisfying. Our team at National Automotive Group takes great pride in providing a seamless and transparent purchasing process for our customers, and we're delighted to know that we succeeded in delivering just that for you. Jerome is indeed a valued member of our team, and we will make sure to pass along your appreciation for his exceptional assistance. Your satisfaction is of paramount importance to us, and it's incredibly gratifying to receive such positive feedback. We understand that buying a car can be a significant decision, and we're thrilled that we could make the experience stress-free for you. Thank you once again for choosing National Automotive Group for your automotive needs. We truly appreciate your patronage, and we look forward to serving you for many years to come. Should you ever need further assistance or have any questions, please don't hesitate to reach out to us.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us a 4-star review! At National Automotive Group, we are committed to providing exceptional service and products to all our valued customers, and we are delighted to hear about your positive experience with us. Your feedback is incredibly valuable to us as it helps us to continuously improve and enhance our services. We appreciate your support and trust in our team. If you have any further comments, questions, or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Once again, thank you for choosing National Automotive Group. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review of your experience at National Automotive Group! We're thrilled to hear that you were impressed with the level of service and attitude our team provided during your visit. At National Automotive Group, customer satisfaction is our top priority, and we're delighted that our team was able to assist you in achieving your automotive goals. Whether it's finding the perfect vehicle or addressing any concerns you may have had, we always strive to go above and beyond to meet our customers' needs. Your kind words motivate us to continue delivering exceptional service to each and every one of our valued customers. Thank you for choosing National Automotive Group, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us at National Automotive Group! We're thrilled to hear that you found our team to be great and that you were satisfied with the service provided. We're glad you enjoyed the refreshments and amenities we offer, including our selection of snacks, coffee, and the entertainment provided by our TV. It's our goal to create a comfortable and welcoming environment for all our customers, and we're pleased to hear that you appreciated these offerings. Your feedback is invaluable to us as we continuously strive to improve our services and exceed customer expectations. Thank you for choosing National Automotive Group for your automotive needs, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at National Automotive Group and that Vincent was able to assist you in finding your new vehicle. At National Automotive Group, we take pride in providing exceptional customer service, and we are delighted that our team's efforts made a positive impression on you. We will be sure to pass along your kind words to Vincent and the rest of our staff. Congratulations on your new vehicle, and thank you for choosing National Automotive Group for your automotive needs. If you ever need anything in the future, please don't hesitate to reach out to us. We look forward to serving you again!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback following your recent visit to National Automotive Group. We are thrilled to hear that you were pleased with the service provided for your car, and we sincerely appreciate your high rating. However, we are genuinely sorry to learn about the challenges you encountered with our customer service team. Providing excellent customer service is a top priority for us, and we regret any inconvenience or frustration you experienced as a result of communication issues. We take your feedback seriously and are committed to addressing the areas where we fell short. Rest assured, we are already taking steps to improve our communication processes. We apologize for any confusion or inconvenience caused by the scheduling mishap and subsequent communication errors. Your satisfaction is important to us, and we want to ensure that your future experiences with us are nothing short of exceptional. Once again, thank you for your feedback and for choosing National Automotive Group for your car service needs. We value your business and the opportunity to serve you, and we look forward to exceeding your expectations in the future.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with National Automotive Group. We are delighted to hear that you consistently receive excellent customer service from our professional and courteous staff. At National Automotive Group, we strive to provide top-notch service to all our customers, and we are thrilled that our team has been able to meet your expectations. Keeping our customers informed and updated throughout the service process is a priority for us, and we are glad to hear that you have been satisfied with our communication efforts. Your feedback serves as a great source of motivation for our team as we continue to uphold our commitment to delivering exceptional service experiences. We truly value your business and appreciate your trust in us for your vehicle needs. Thank you once again for your kind words and for choosing National Automotive Group. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback regarding your recent experience with National Automotive Group. We sincerely apologize for the inconvenience you encountered while attempting to schedule an appointment with us. We understand the frustration of not being able to reach us by phone despite your persistent efforts. This is certainly not the level of service we aim to provide, and we regret any inconvenience this may have caused you. Your feedback is invaluable to us as we continuously strive to improve our communication channels and ensure that all inquiries are promptly addressed. We have taken your comments seriously and have already implementing measures to address the issue of missed calls and delayed responses. We sincerely appreciate your patience and understanding in this matter. Please know that your satisfaction is our top priority, and we are committed to making the necessary improvements to ensure a more seamless experience for all our customers moving forward. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. Thank you for choosing National Automotive Group.

National Dodge Chrysler Jeep Ram responded

Thank you so much for your glowing review of National Automotive Group, and specifically for recognizing Kitrell's exceptional service! We're thrilled to hear that Kitrell went above and beyond to ensure your experience with us was outstanding. Providing exceptional service and keeping our customers informed every step of the way are top priorities for us at National Automotive Group, and it's fantastic to hear that Kitrell delivered on both fronts. We'll be sure to pass along your kind words to him. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help. Thanks again for choosing National Automotive Group, and we look forward to serving you again soon!