National Dodge Chrysler Jeep Ram
Jacksonville, NC
Filter Reviews by Keyword
By Type
821 Reviews of National Dodge Chrysler Jeep Ram
Purchase of Vehicle This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, h This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, however he answered all our questions and when he got busy, other staff stepped into help. One Friday afternoon we randomly decided to go back, and ultimately purchased our vehicle. We had been to almost ever dealership in town, scoping out other vehicles and the customer service and willingness to work with the customer is why we came back. And also my new Durango is pretty awesome! More
Great Service I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my vehicle to this dealer because the staff is very courteous and attentive to their customers. More
Service Dept: Oil Change OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love thei OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love their product and now I can count on reliable and quick service too?!! I dealt with Roxanne (1st time meeting her) and she assured me a 45 min turn around! I only hope they can keep up this great service! No more 4 hour oil changes please!!! Thank You So Much!! More
Always a great experience My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) More
service department has changed for the better!!! The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This ti The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This time it took less than 30 minutes. Great experience, pleasant and professional staff! More
A step up for me I have been driving the big Horn for years. Stepped up to a Laramie for 2017. More features for safe driving and a few more bells and whistles that I have been driving the big Horn for years. Stepped up to a Laramie for 2017. More features for safe driving and a few more bells and whistles that make driving that much more fun. There are not a lot of third party add on goodies for the 2017 model that every truck guy wants so let your dealer do it the right way. More
Well received custumer. Give Darrell Graham a raise. Great customer service a very nice man all around. He has helped me a number of times . He has always done a great job. Give Darrell Graham a raise. Great customer service a very nice man all around. He has helped me a number of times . He has always done a great job. More
Warranty work Just bought my truck and started having issues. Took it in and they gave me the quote and I took that straight to the sales floor and said no problem Just bought my truck and started having issues. Took it in and they gave me the quote and I took that straight to the sales floor and said no problem we will take care of it. Also gave me a loaner truck for the 10 days I needed it. More
2nd visit We bought a second car from this dealer recently. The sales person was much nicer this time. He worked to help bring down the price by getting more We bought a second car from this dealer recently. The sales person was much nicer this time. He worked to help bring down the price by getting more for our trade in More
Excellent service provided by Darrell Graham in the service Darrell Graham in the service department provided Outstanding service, he kept me informed step by step of service being provided, explained why it wa Darrell Graham in the service department provided Outstanding service, he kept me informed step by step of service being provided, explained why it was necessary and how it would enhance my vehicles performance. More