National Dodge Chrysler Jeep Ram
Jacksonville, NC
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821 Reviews of National Dodge Chrysler Jeep Ram
Courtesy and Professionalism After 31 years as a Marine followed by 22 years as a PGA Professional, I understand the definition of professionalism and appreciate courtesy when it' After 31 years as a Marine followed by 22 years as a PGA Professional, I understand the definition of professionalism and appreciate courtesy when it's shown. From the time I called this dealership and spoke with Robbie Yates, GSM who introduced me to Chris Weaver, Salesman, the experience was one I was totally impressed with. This was probably the quickest I have ever bought a new vehicle, and it wasn't just because I was so impressed with the vehicle itself (although I certainly was). EVERY person I came in contact with, after Chris, was very polite, professional, and thorough in explaining the process and patient in answering my questions (Lorenzo in finance and Sheila in the insurance office). When I returned the next day to retrieve items I had left in my trade-in, other sales personnel made sure they were returned to me. It was a PLEASURE to do business with this dealership. I might mention it wasn't the first time. The last time was 1994 when I bought a new Dodge Dynasty. Promise not to stay away for another 23 years! More
Great service Very friendly and polite staff that will work with you towards a vehicle and price you want. I didnt find the perfect car and thats fine because i wil Very friendly and polite staff that will work with you towards a vehicle and price you want. I didnt find the perfect car and thats fine because i will be back when they have it in stock. More
The best buting experience Once I picked the car we wanted Matt and National made it possible for me and my family. They went the extra mile for us and made the whole experience Once I picked the car we wanted Matt and National made it possible for me and my family. They went the extra mile for us and made the whole experience, one that we look foward to repeat in the near future! More
Very satisfied Mr Riles was knowledgeable and, courteous. He was very responsive to our goals and had ready answers and suggestions when we hadn't found quite what w Mr Riles was knowledgeable and, courteous. He was very responsive to our goals and had ready answers and suggestions when we hadn't found quite what we where looking for. When we had made a selection, he provided what we deemed a fair and reasonable offer and the deal was made. We are very happy with our purchase and the attention and services Mr Riles provided. More
Great service Bought a brand new Pacifica from Reggie. Very helpful, nice, laided back guy. Got a fair price with no hassle. Can't hope for anything more when you'r Bought a brand new Pacifica from Reggie. Very helpful, nice, laided back guy. Got a fair price with no hassle. Can't hope for anything more when you're buying a new vehicle. Good selection of SRT and Hellcat models as well (if you like to day dream about what you really want while you're buying a minivan). Thanks National and Reggie! More
Oil change and tire rotation Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and poli Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and polite. More
Major Repair Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left w Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left wondering. To my surprise he was able to get the parts faster than he had anticipated and his crew finished with my car in one day instead of two. More
Oil Change/tire rotation Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner s Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner should be proud of his service staff, they have always performed the task required by me. More
Successful service appointment I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs n I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs noticibly smoother after the cleaning, and my steering feels much better. The only complaint I have is with the fact that the alignment was still not straight when I first picked up the vehicle, and I had to take it right back and spend more of my day without a car. That said, Darrell Graham, the service representative, was extremely helpful and polite when I returned and took it right back inside for the technician to fix, with no additional paperwork. I have purchased vehicles from this dealership as well as gotten them all serviced over the past several years, and this is an overall great establishment. More
Chris Zinicola went out of his way to make me happy. I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing with the service department. In the past I have been treated not so good from other dealers , they acted like they didn't want my business, so , I took my business to another dealer that cared to help me and that was National VW, in Jacksonville North Carolina. More