National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your experience with Kitrell and the service he provided at National Automotive Group. Kitrell is indeed a valued member of our team, and we're delighted that his professionalism and effectiveness stood out to you. Keeping our customers informed and ensuring transparency throughout the service process is a top priority for us, and we're glad to hear that Kitrell excelled in this aspect. We'll be sure to pass along your kind words to Kitrell and the rest of our team. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Wow! Thank you for taking the time to leave such an amazing review! We're absolutely thrilled to hear about your exceptional experience with our team here at National Automotive Group. It's fantastic to hear that Kit, Darrell, Victoria, Kitrell, and David all played a part in ensuring you received top-notch service. We're incredibly proud of our team for consistently delivering timely service and warm hospitality to our customers. Your kind words mean a lot to us and serve as a testament to the hard work and dedication of our staff. We'll be sure to pass along your appreciation to everyone mentioned. Feedback like yours motivates us to continue providing the best service possible. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a five-star review! We're delighted to hear that scheduling your service appointment was easy and that we were able to complete the job quickly while you waited. Providing efficient and convenient service is a top priority for us at National Automotive Group, and we're thrilled that your experience reflected this commitment. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again and providing you with the same level of excellent service.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that everyone at National Automotive Group was able to provide you with exceptional service and that you couldn't have asked for a better experience. Ensuring that our customers feel welcomed and appreciated is a top priority for us, and we are delighted that our team's friendliness made a positive impression on you. Your satisfaction is incredibly important to us, and we are grateful for the opportunity to exceed your expectations. Thank you for choosing National Automotive Group, and we truly appreciate your recommendation to your friends. There is no greater compliment than knowing that you trust us enough to recommend us to others. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same level of exceptional service.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that you received great service from our experienced technicians at National Automotive Group. Ensuring that our customers feel welcomed and valued is a top priority for us, and we are delighted to hear that you have consistently felt treated like a welcome customer during your visits. Your satisfaction and comfort are of utmost importance to us, and we are committed to providing you with the best service possible. We take pride in the expertise and professionalism of our technicians, and we are pleased to hear that their skills have contributed to your positive experience. Rest assured that we will continue to maintain the highest standards of service excellence to ensure that every visit to National Automotive Group is a great one for you. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us and for leaving such a fantastic five-star review! We are thrilled to hear that Axel, your salesman, provided you with exceptional service during your visit to National Automotive Group. It's wonderful to know that Axel went above and beyond to ensure that you were comfortable and well taken care of throughout the process of finding the perfect vehicle for you. We take great pride in our team's dedication to providing personalized assistance and making every customer feel valued. We are also delighted to hear that our finance manager played a significant role in assisting you. At National Automotive Group, we are committed to working together as a team to meet and exceed our customers' expectations, and we are glad to see that reflected in your experience. Your satisfaction is our ultimate goal, and we are grateful for the opportunity to serve you. Please know that we are always here to provide you with any further assistance you may need in the future. Once again, thank you for choosing National Automotive Group. We look forward to welcoming you back and providing you with exceptional service for all your automotive needs.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us and for leaving such a glowing five-star review! We are thrilled to hear that you had an excellent experience at National Automotive Group and that our team, particularly Kittrel in the service department, exceeded your expectations. Providing exceptional customer service is at the heart of everything we do, and we are delighted that our staff's friendliness and helpfulness made a positive impression on you. Kittrel takes great pride in his work and is dedicated to ensuring that every customer receives the highest level of assistance and professionalism. Your kind words about Kittrel's helpfulness, courtesy, and professionalism mean a lot to us. We will be sure to pass along your appreciation to him and the entire service team. Feedback like yours motivates us to continue delivering outstanding service to all our customers. Thank you once again for choosing National Automotive Group. We value your business and look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a glowing five-star review! We are delighted to hear that you had a positive experience with our team at National Automotive Group. Providing excellent customer service and maintaining a friendly attitude are core values of our business, and we are thrilled to see that our efforts resonated with you. Your satisfaction is our top priority, and we are honored that you would choose to bring your vehicle back to us for your next service needs. At National Automotive Group, we strive to exceed our customers' expectations at every opportunity, and your feedback serves as a testament to our dedication to excellence. Please rest assured that we will continue to uphold the high standards that have earned us your trust and loyalty. Once again, thank you for your kind words and for entrusting us with your vehicle service needs. We look forward to serving you again in the future and maintaining the same level of exceptional service that you have come to expect from us.

National Dodge Chrysler Jeep Ram responded

We want to express our sincerest apologies for the inconvenience you encountered during your recent appointment at National Automotive Group. Your feedback is crucial to us, and we deeply regret that your experience fell short of our usual standards. We understand your disappointment upon arriving for your scheduled air suspension appointment and being informed that the technician was unavailable that day. Please accept our apologies for the inconvenience and frustration this caused. While unforeseen circumstances can sometimes lead to technician availability issues, it is no excuse for the lack of communication on our part. We acknowledge that we should have reached out to you in advance to inform you of the situation and provide you with alternative options. Your time is valuable to us, and we regret any wasted time as a result of this oversight. We are taking immediate steps to ensure that better communication protocols are in place to prevent similar incidents from occurring in the future. Your willingness to give us another opportunity to serve you is greatly appreciated. Please be assured that we are committed to making your future experiences with us as seamless and satisfactory as possible. If there is anything further we can do to address your concerns or improve your experience, please do not hesitate to reach out to us directly. Your satisfaction is our top priority, and we are here to assist you in any way we can. Thank you for bringing this matter to our attention, and we look forward to the opportunity to regain your trust and confidence in National Automotive Group.