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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
820 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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820 Reviews of National Dodge Chrysler Jeep Ram

February 12, 2020

Absolutely a pleasure working with Breanna and the staff at National. Professional group of people, no hassle, friendly, and answered all my questions I had on the vehicle I wanted. I felt comfortable thro More

by Jamie
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Chris Hines, Breanna Revoir
Feb 13, 2020 -

National Dodge Chrysler Jeep Ram responded

Jamie, Thank you so much for your feedback and thank you for choosing National Dodge Chrysler Jeep Ram for your vehicle purchase! The sales consultants job here at National isn't to just sell you a vehicle but to assist you in finding the perfect one and to make sure that you have all of your questions answered prior to making such a big commitment. We believe in make the sales experience as smooth, easy, and relaxing (well as least stressful) as possible, so that you are able to drive away confident that you made the best decision possible and everyone was treated fairly. Breanna enjoyed working with you through the entire process! We look forward to this lasting relationship! When you send your friends and family when they are ready for their next vehicle, make sure they mention that you sent them! Congratulations on the new vehicle!

February 08, 2020

Great experience Really appreciated Hadi's professionalism throughout the process of buying our Pacifica. He was always responsive and has continued to go out of his w More

by cmfaircloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Ahmedi
Feb 11, 2020 -

National Dodge Chrysler Jeep Ram responded

Congratulations on the new Pacifica! Thank you for your feedback and for choosing National for your new vehicle purchase! Hadi is a huge asset to the National family, always strives to provide excellent customer service. We are ecstatic to hear that he has made your car buying experience a great one and has went above and beyond to leave your family satisfied! We look forward to seeing you and your family around the dealership and continuing a lasting relationship. Your feedback will be shared with Hadi and the rest of management staff.

February 05, 2020

Loved working with Hadi to pick out our Dodge Ram 1500, Laramie Sport. He was super accommodating, fun and super patient with us and our decision amongst all the inventory. Hadi worked secretly with my hus More

by Linda&John
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Hadi Ahmedi
Feb 11, 2020 -

National Dodge Chrysler Jeep Ram responded

Linda & John, Congratulations on the new Ram 1500 Laramie Sport! We love working with Hadi and Pete, it's no wonder why you did as well! We strive to provide the very best customer service available and includes working secretly sometimes to pull off a surprise! We know that purchasing a vehicle is a stressful time and its a big investment and we do our very best to be accomodating and truly do our very best to work for our customers to get them in a vehicle that ultimately makes them happy! We thank you for your business and feedback! Your review will be shares with Hadi, Pete, and the rest of the management staff! We look forward to seeing you soon!

February 03, 2020

My overall experience was good Hadi was a real good salesman he was very knowledgeable as for your service department they Garbage it takes to long to get appointment however when I More

by Derwin Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Mike Foye, Hadi Ahmedi, Nick Gradus
Feb 03, 2020 -

National Dodge Chrysler Jeep Ram responded

Derwin, First, we would like to congratulate you on the purchase of your new vehicle! Second, we thank you for your feedback! It is feedback such as yours that lets us know what we are doing right and what areas we need to focus our attention for improvement. We regret that we are not able to meet your standards in our service department and would really love the opportunity to get more feedback from you in order to help improve not only your experience but the experience of our other customers as well. Please feel free to reach out to our service manager, Chris Water, at (910)347-3777 to discuss this with him. In the meantime we are extremely glad that you were pleased with sales and that Darrell was helpful. Your feedback regarding Hadi, Darrell, and Mike Foye to Robbie Yate, Mike Foye, and the rest of the management staff.

February 03, 2020

Excellent Personal Attention! Hadi and Ryan were instrumental in ensuring I was able to get the truck I wanted while understanding and respecting my budget. I feel like I got an in More

by Pat K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Ahmedi
Feb 04, 2020 -

National Dodge Chrysler Jeep Ram responded

Pat, Congratulations on your new truck and thank you so much for your feedback! Here at National you are more than just a deal or a number. Here you are family! Hadi is not the average salesman, that is true and he does go above and beyond for his customers. Hadi takes great pride in providing the very best best customer service possible! Feel free to contact Hadi or any of the other staff and receive the same personal attention for any issues that may arise in the future! Your comments will be shared with Hadi, Ryan and the rest of the management staff!

February 03, 2020

I purchased a dodge challenger scat pack at national Dodge. My sales person was Hadi Ahmedi. He treated us as a family member and not just another number. Hadi went above and beyond his expectations. I More

by Veronica McDowell 2019
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Mike Foye, Hadi Ahmedi, Chris Waters, Joshua Jones
Feb 04, 2020 -

National Dodge Chrysler Jeep Ram responded

Veronica, Congratulations on the new Challenger Scat Pack! We are exceedingly happy to hear that you were treated like family, we strive to treat all of our customers and employees as such. Hadi embodies our culture and what it truly means to take care of people and put customers first. We are are extremely thankful that he chose to be part of the National family! We look forward to our lasting relationship with you! Feel free to call Hadi or any of the National staff for anything that you may need in the future! Your feedback will be shared with Robbie Yates, Hadi, and the rest of the management staff!

January 28, 2020

I would strongly recommend dealing with Jessica at National. She went above and beyond to meet our needs. I had my kids with me and she went out of her way to please them as well. She even personally More

by Jeremiah Jones
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Jessica Chinnock
Jan 28, 2020 -

National Dodge Chrysler Jeep Ram responded

Jeremiah, Thank you for the feedback and congratulations on the purchase of your new vehice! Here at National we strive to provide the best possible customer service available, but that wouldn't be possible without those sales consultants like Jessica. We are extremely lucky to have her and we thank you for validating what we already knew! I will pass on your feedback to Jessica, Robbie Yates, and the rest of the management staff! We look forward to seeing you in the future and make sure to reach out if you need anything in the future!

January 03, 2020

Purchased a new 2019 ram Laramie smooth/quiet ride. Great sales staff (Betty) paperwork completed quick. First place finish rip___ for cost,great truck they nailed the overall looks inside and out. More

by ichibanflo58
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Betty Hurd
Jan 04, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you for your feedback. Congratulations on the purchase of your New 2019 Ram and we are very happy that you are enjoying it! We are extremely lucky to have both Betty and Lorenzo on our staff. Your comments will be shared with Robbie Yates and our entire Management Staff. We look forward to seeing you again soon and having you be a part of the National family!

December 21, 2019

You want my car it will cost you one Ford GT 60s style with the big mid engine V8 in it with all the bells and whistles regards!!!!! Tully More

by ttully2076
Recommend Dealer
Yes
Employees Worked With
Robbie Yates
Dec 21, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. Your comments will be shared with Robbie Yates and our entire Management Staff. Look forward to seeing you soon and welcome the opportunity to be of service to you.

December 17, 2019

Very pushy and made my wife feel uneasy. I guess there still are sleazy car salesman out there. Do yourself a favor and buy elsewhere More

by Jimmy001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devone, Quentin Graham
Dec 21, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback Jim and rest assured, we are listening. Also like to thank you for choosing our dealership for your vehicle purchase and offer my sincere apology if any of our staff did or said anything that offended you or caused you to go elsewhere. I'm confident our Sales Manager (Pete Brennan) would welcome the opportunity to discuss the specifics of your experience and would appreciate it if you would contact Pete at your earliest convenience at 910-347-3777. Discourteous or unprofessional behavior or conduct is not tolerated within our dealership and will be dealt with appropriately. Look forward to hearing from you and welcome the opportunity to be of service to you.

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