National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience and leaving us a wonderful 5-star review! We're delighted to hear that Danielle and Jessica provided you with a professional and courteous service. It's heartwarming to know that they went the extra mile to ensure your wife, who uses a walker, felt comfortable and well taken care of. Customer satisfaction is a top priority for us, and we appreciate your kind words. If you or your wife ever need any further assistance or have questions in the future, please feel free to reach out. We're here to help. Wishing you and your wife safe and pleasant travels. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us this fantastic 5-star review! We're delighted to hear that Josh and our skilled service technicians were able to accommodate your needs and go above and beyond your expectations. Ensuring your vehicle is not only roadworthy but also addressing any recalls is a top priority for us. Your safety and satisfaction are of the utmost importance. We're pleased to know that you're heading off on your upcoming trip with confidence in your truck. If you ever require further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your business and hope you have a safe and enjoyable journey.

National Dodge Chrysler Jeep Ram responded

Thank you for your loyal support and the kind words you've shared about your experiences with us. We're delighted to hear that you've always found our service to be awesome and that you chose to buy your car from us. Customer loyalty means a lot to us, and we're honored to be your trusted choice for automotive needs. We're committed to providing excellent service to you and your vehicle. If you ever have any questions or require assistance, please don't hesitate to reach out. Once again, thank you for your continued trust in National Automotive Group. We look forward to serving you for many more miles to come.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us, and for recognizing Darrell's outstanding service. We're delighted to hear that he was understanding, knowledgeable, and kind during your visit to National Automotive Group. Our team takes great pride in their dedication to diagnosing and addressing vehicle issues accurately, and we appreciate your patience and trust as we identified the correct problem with your check engine light. Ensuring that you are satisfied with your visit is our top priority, and it's fantastic to hear that Darrell took care of everything you needed. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide you with top-notch automotive solutions and exceptional service. Thank you for choosing National Automotive Group, and we look forward to being of service to you again.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you feel like part of our National Automotive Group family and that you're satisfied with our service, parts, and sales. Our team takes great pride in ensuring that every customer's experience is nothing short of exceptional. Your kind words serve as a testament to their dedication and hard work. We understand that your satisfaction is paramount, and we are committed to continuously providing you with the best automotive solutions. If you ever have any questions, concerns, or simply want to discuss anything related to your automotive needs, please don't hesitate to reach out. We are here to support you every step of the way. Thank you once again for choosing National Automotive Group. We look forward to serving you for years to come!

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your fantastic experience with National Automotive Group! We're thrilled to hear that you received excellent service and that your questions and concerns were addressed with confidence. Providing top-notch customer service is a priority for us, and we're delighted to know that you would considering making another purchase with us. Should you decide to do so or if you have any more inquiries in the future, our sales team will be here to assist you. Enjoy your new vehicle!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Jessica was able to assist you efficiently, especially when you were pressed for time. Making the car buying process quick and smooth is a priority for us, and we're thrilled that you got the car you wanted with ease. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new vehicle!

National Dodge Chrysler Jeep Ram responded

We appreciate your feedback and apologize for the issues you've been experiencing with your ABS system. We understand your frustration, and we want to provide you with some insight into the situation. The ABS system issue you've encountered is related to a part that is currently on backorder with no estimated time of arrival (ETA). Unfortunately, this situation is not unique to our dealership, as there is a significant demand for this particular part, and it has resulted in a backlog of orders across the industry. We understand the inconvenience this has caused and empathize with your frustration. We want to assure you that our team is actively monitoring the status of this part and doing everything within our power to expedite the process. We are committed to resolving the issue as soon as the part becomes available. We understand that driving a vehicle with a malfunctioning ABS system is not ideal, and safety is a top priority for us. If you have any specific concerns about your safety or need assistance in the meantime, please don't hesitate to reach out to our service team. We will do our best to provide guidance and support during this challenging situation. Once again, we apologize for the inconvenience and thank you for your patience. We will continue to work diligently to resolve this issue and get your truck back to optimal condition as soon as possible. If you have any further questions or concerns, please feel free to contact us directly.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your wonderful feedback with us! We are delighted to hear about your outstanding experience with our dealership and Mr. Kennedy's exceptional customer service. At National Automotive Group, we take pride in our commitment to professionalism and ensuring that our customers feel comfortable throughout their visit. We are pleased to hear that Brian provided you with a top-notch experience and represented our dealership excellently. Your kind words are greatly appreciated, and we are always here to assist you with any automotive needs you may have. Should you require any further assistance or have questions, please do not hesitate to reach out. Thank you once again for choosing National Automotive Group, and we look forward to serving you in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a pleasurable experience doing business with National Automotive Group. Our team takes pride in providing professional, courteous, and customer-focused service, and it's wonderful to know that you found them willing to work with you throughout the purchase of your Grand Wagoneer. We appreciate the opportunity you gave us to earn your business, and we're delighted that you're happy with your decision. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing National Automotive Group, and we look forward to serving you again.

THIRA.COLEMAN responded

I just want to encourage and recommend anyone looking to purchase a vehicle in Jacksonville, NC to go see Shawn Debakey. This young man made the deal for me. He said three words to me that I didn't expect to hear multiple times and that was, "I appreciate you." Those words mean a lot to me. Please give Shawn an opportunity. That's all he asks.