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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
820 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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820 Reviews of National Dodge Chrysler Jeep Ram

December 12, 2023

Easy transaction for the vehicle that I wanted. Will Will consider these forls again when ever I'm in need of another car. More

by simm1968
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for choosing National Automotive Group for your vehicle purchase! We're delighted to hear that your transaction was easy, and you got the vehicle you wanted. We truly appreciate your positive feedback. It's fantastic to know that you're considering us for your future car needs. If you ever have further comments or need assistance, please feel free to reach out. We look forward to the opportunity to serve you again. Thank you for your trust in National Automotive Group!

December 12, 2023

We enjoyed our experience at the dealership everyone was friendly and very helpful the purchase was very easy More

by BGURSSLIN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Brennan, Brian Kennedy
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with National Automotive Group! We're thrilled to hear that you enjoyed your time at the dealership, and that our team was friendly and helpful throughout your visit. Making the purchase process easy for our customers is a priority, and we're delighted that we could meet your expectations. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your trust in National Automotive Group and look forward to serving you again in the future. hank you for choosing us!

December 12, 2023

Everyone is so friendly and they made by car buying experience the easiest ever. There was never any pressure to buy. They knew what I wanted and helped make it all possible. My family has been doing b More

by tamibrown09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Lorenzo McNeal, Chris Hines, Gawaine Johnson
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful car-buying experience at National Automotive Group! We're delighted to hear that our team made the process easy and pressure-free, ensuring that you got exactly what you wanted. Your family's longstanding business with National Dodge is truly appreciated, and we're honored to continue providing exceptional service. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your recommendation and look forward to serving you and your family for years to come. Thank you for choosing National Automotive Group!

December 10, 2023

Darrell was great to work with and took care of everything quickly. The dealership is always busy, but he kept in contact with me to let me know what was going on with my vehicle. More

by Dave
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with Darrell and our team at National Automotive Group! We're thrilled to hear that Darrell provided great service and took care of everything promptly. We understand that our dealership can get busy, and we appreciate your patience. It's fantastic to know that Darrell kept you informed about the progress of your vehicle, ensuring a smooth and transparent experience. We'll be sure to pass on your kind words to Darrell and the entire team. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing National Automotive Group!

December 10, 2023

Terrific customer service. Had no issues with getting my vehicle serviced and completed on time More

by Marcusfriske30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with National Automotive Group! We're thrilled to hear that you had a terrific customer service experience and that your vehicle service was completed on time without any issues. Your satisfaction is our top priority, and we appreciate your feedback. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing National Automotive Group!

December 09, 2023

As usual everything was prompt and courteous! My only complaint is that pricing seems to be a big contention with me. I don't quite understand why you must charge so much for an item that you c More

by Tom-n-Marti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Dec 15, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with our prompt and courteous service. We truly appreciate your loyalty and the trust you place in us, especially with Kitrell as your service advisor. We value your feedback regarding pricing and the diagnostic fee. We understand that cost is an important consideration, and we are continuously working to ensure our pricing is competitive. Regarding the diagnostic fee, we appreciate your input, and we will certainly review our policies to better meet our customers' needs. Thank you for choosing National Automotive Group, and we look forward to continuing to provide you with excellent service. If you have any further comments or suggestions, please feel free to reach out to us.

December 09, 2023

Dealership is very busy but they all make every effort to treat each customer as someone special. Their work is first class and you can trust them to find and correct every issue. Any time I come to Nation More

by dbutlertwo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that despite our busy environment, you feel treated as someone special, and that Darrell, in particular, has made you feel like family. Providing first-class service and ensuring our customers feel valued is our priority. Your trust in our team to find and correct every issue is greatly appreciated. We'll be sure to pass on your kind words to Darrell and the entire team. If you ever have further comments or need assistance, please feel free to reach out. We look forward to continuing to provide you with exceptional service. Thank you for choosing National Automotive Group!

December 08, 2023

Thanks to Duane and Darin for listening to my explanation on what was wrong with my jeep. And a huge thank you for fixing it. More

by jkoen14
Workmanship
Recommend Dealer
Yes
Employees Worked With
Darin, Darrell Graham, Jonathan Gables
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Duane and Darrin at National Automotive Group! We're delighted to hear that they not only listened to your explanation of what was wrong with your Jeep but also successfully fixed the issue. Customer satisfaction is our top priority, and we appreciate your trust in our team. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing National Automotive Group!

December 05, 2023

Great service, wonderful price, Ms Trisha Lauffer makes sure my truck is taken care of and has it worked on by a great mechanic. I’m sorry that I can’t remember his name, but his number is 204655. I asked More

by jbwilliams2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Lauffer
Dec 07, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your outstanding 5-star experience with us! We're delighted to hear that you received great service at a wonderful price. We appreciate your kind words about Ms. Trisha Lauffer and are thrilled that she ensures your truck is well taken care of and paired with a great mechanic. We're glad to know that the mechanic, whose name is Matt, was able to address your transmission and shifting issues. Your confidence in the repairs means a lot to us, and we're pleased to be your go-to dealership in the Jacksonville NC area. If there's anything more we can do for you or if you have any additional comments, please feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

December 05, 2023

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by briana.p.irizarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Dec 07, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave a 5-star review! While we appreciate your positive rating, it seems like there might be a bit of a typo or a misunderstanding in the feedback you provided. If there's anything specific you would like to share or if you have any comments, please feel free to reach out. We value your feedback and look forward to serving you again in the future.

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