Napleton Downtown Chevrolet Buick GMC

Very courteous and efficient. They care if you were satisfied and went out of their way to assist me. They care if you were satisfied and went out of their way to assist me. More

Completed the work in a timely manner i had my oil changed They're always good i brought a lot of cars from them Shout out to my Man Mr Allen Washington hay Brother keep during what u do .I speak for changed They're always good i brought a lot of cars from them Shout out to my Man Mr Allen Washington hay Brother keep during what u do .I speak for a lot of people's we respect and love u brother take care Mr Washington love what u do for the peoples. More

Charles was an excellent dealer. He was very knowledgeable and helpful about my vehicle. He didn't push nor try to pressure me into a sale. He listened to what I wanted and explained He was very knowledgeable and helpful about my vehicle. He didn't push nor try to pressure me into a sale. He listened to what I wanted and explained my options. He gets 5 stars from me More

Auto thoroughly assessed and updated for safety. Detailing was very well done. Communication was good. Transportation from and to the dealership was very excellent. Detailing was very well done. Communication was good. Transportation from and to the dealership was very excellent. More

Good customer service, very patient. Allen listened to my concerns and addressed them. So far I'm content. Allen listened to my concerns and addressed them. So far I'm content. More

Great clean place, friendly staff The service rep was informative. I like that fact I was able to follow link for status updates, plus you have the best coffee of any dealership informative. I like that fact I was able to follow link for status updates, plus you have the best coffee of any dealership More

Great experience I was able to get my car in fast and service was done before I got off of work so that was a plus for me overall great experience service was done before I got off of work so that was a plus for me overall great experience More

If you're going to charge for credit card transactions, you should have a cash drawer ready. Also, I shouldn't have to wait for someone to pull into Hyundai service for the GM guy to realize he should prob you should have a cash drawer ready. Also, I shouldn't have to wait for someone to pull into Hyundai service for the GM guy to realize he should probably help me too. There was no one else in the service line but still waited for the guy to come help me More

I brought my vehicle in to have the rear camera replaced, but after the repair I was informed that the newly installed camera was defective and would need to be replaced again. Communication throughout the p but after the repair I was informed that the newly installed camera was defective and would need to be replaced again. Communication throughout the process felt unclear and vague at times, and I had to follow up myself to get more detailed information about what was actually wrong. While the staff eventually confirmed the replacement part was defective, I would have appreciated more proactive communication, clearer explanations, and faster updates throughout the repair process. The experience left me feeling uncertain and needing to advocate for basic information regarding the repair and next steps. More

Great service, fair dealing. Always a sense of integrity. NAPLETON give great service, always deals fairly, and operates with a sense of integrity. Always a sense of integrity. NAPLETON give great service, always deals fairly, and operates with a sense of integrity. More