Naples Mazda

Easy check in. Quick service. Love that they send a video detailing what was done. Called a received a loaner. Quick service. Love that they send a video detailing what was done. Called a received a loaner. More

The usual great service. I was able to easily schedule and get needed service done on my vehicle. Especially like the ability to get a loaner since the car was going to be ti I was able to easily schedule and get needed service done on my vehicle. Especially like the ability to get a loaner since the car was going to be tied up most of the day. More

Jeffroy was very in getting what I wanted, he also explained everything I wanted to know explained everything I wanted to know More

The car went in for oil, recalls, and replace a seatbelt. I actually talked to Rodger once. He was impossible to get in touch with. I texted , called and left messages. No returns. After having the car f I actually talked to Rodger once. He was impossible to get in touch with. I texted , called and left messages. No returns. After having the car for 15 days I just came in. (Could not get in touch). Paid for the work. Looking at the bill, noticed the at vantage plan was not listed. Inquired about that. It had not been done. Waited another 2 hours. No customer service at all!!!!! Two weeks to do the simple work, then still not done. I will never set foot in your terrible place. More

Phil was absolutely wonderful to work with - nothing short of amazing! From the moment I stepped into the dealership, he made me feel welcome and valued as a customer. He went above and beyond to ensure short of amazing! From the moment I stepped into the dealership, he made me feel welcome and valued as a customer. He went above and beyond to ensure that I would not only be happy with my new car but also confident in the entire purchasing process. Phil truly had my best interests at heart, taking the time to understand exactly what I was looking for and tailoring his recommendations accordingly. His level of professionalism is unmatched; he answered all of my questions with clarity, patience, and impressive product knowledge. Whether it was helping me set up the “MyMazda” app account or going over specific features of the vehicles, Phil’s expertise shone through every step of the way. What really stood out to me, though, was his attitude. Phil has this natural ability to make you feel completely at ease. His demeanor is consistently pleasant, polite, and approachable, which made the whole experience so much more enjoyable. Even when negotiations got a bit tricky, Phil handled everything with grace and fairness, ensuring there were no unexpected surprises along the way. On top of all that, Phil invited me to follow up with him anytime about the experience with my new Mazda - whether I have a question or a concern about the car. It's clear that he cares deeply about building long-term relationships with his customers rather than just making a quick sale. This kind of dedication and genuine care is rare these days, and it’s one of the many reasons why I think he is a great asset to Naples Mazda and I hope he is valued as such by management. Thank you Phil for such an outstanding experience! I couldn’t have asked for a better salesperson! Sam Sine More

Phil is one of the best car salesman I have worked with in the past . If not the best . He is was customer service is all about in the past . If not the best . He is was customer service is all about More

Great service and courteous and go out of the way to help. Knowledge, efficiency and courteous! help. Knowledge, efficiency and courteous! More

Appreciated their thoroughness and the perks are nice like the free pizza while waiting. The waiting area was comfortable also like the free pizza while waiting. The waiting area was comfortable also More

The place is nice & they have a free complimentary snacks while waiting for your turn & very helpful customer services. while waiting for your turn & very helpful customer services. More

Everybody was professional and great customer service. the whole experience was amazing. Thank you! For everything! the whole experience was amazing. Thank you! For everything! More