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Naples Mazda
Naples, FL
3,008 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,008 reviews
December 15, 2022
Our buying experience was horrible. They didn't provide what was promised (free oil changes and tire rotations at ANY Mazda dealership for 3 years), charged us extra $1000, and I'm stil They didn't provide what was promised (free oil changes and tire rotations at ANY Mazda dealership for 3 years), charged us extra $1000, and I'm still waiting for the refund 2 months later. Also was pushed to finance the car instead of paying cash, which cost us extra$$. Were charges $2477 for Naples Advantage, never got any of the services. Car wasn't cleaned and tank wasn't filled when got the vehicle. Still fighting to get what I'm owed. More
by Zina
Verified CustomerDecember 14, 2022
In the 5 years I've been taking my car to Naples Mazda, I can only say good things about the service received. I believe dealerships play a key role on consumers when choosing a car manufacturer. So far Napl can only say good things about the service received. I believe dealerships play a key role on consumers when choosing a car manufacturer. So far Naples Mazda, is making me stick to Mazda. Thanks. More
by carlos
Employees Worked With
Jake Davidson, Matt Morano, Seth Cance`l, Marko Ruci
December 14, 2022
John spent time finding the vehicle that would meet our budget. He is a pleasure to work with. This is the second time we have leased front him. budget. He is a pleasure to work with. This is the second time we have leased front him. More
by STUJORDAN10
Employees Worked With
December 14, 2022
Courtesy and prompt service. Marko was helpful and explained service procedures clearly. Service was performed in a timely manner. Marko was helpful and explained service procedures clearly. Service was performed in a timely manner. More
by gallo.anthony48
Employees Worked With
Marko Ruci
December 13, 2022
Friendly, warm and courteous staff. From your service dept (Seth) and your technician (Fred) to not only Caroline but also Sal in Finance. Purchasing a car from Mazda was exceptional. T From your service dept (Seth) and your technician (Fred) to not only Caroline but also Sal in Finance. Purchasing a car from Mazda was exceptional. Thank you for everything that has been done. More
by eyzesofblue
Employees Worked With
Fred your technician , Salvatore Capodicci, Caroline Tursi, Seth Cance`l
December 13, 2022
Sales guy was good. They did negotiate more than I thought, so I was happy. The problem was with delays and really bad communication from the day we left the dealership They did negotiate more than I thought, so I was happy. The problem was with delays and really bad communication from the day we left the dealership with the new car. I waited for weeks to get a check they owed me. They also owed me parts and essentially everybody just forgot about it even though I followed up countless times. All in all I would avoid this dealership, they quite simply don’t care about it’s customers or their experience. It’s hard to believe just how out of touch they are with how it feels from the customer end of the experience. More
by nihuel
