Naples Mazda

Buena atención Buenos carros buscan tu mejor opción los recomiendo al 100% si compran carro mazda no se arrepentirá recomiendo al 100% si compran carro mazda no se arrepentirá More

Great service overall. Always accommodating client needs even on a short notice. I am a longtime client and I feel special every time I interact with their personnel. Thank Always accommodating client needs even on a short notice. I am a longtime client and I feel special every time I interact with their personnel. Thank you! More

My sales associates were great. They worked together to get my transaction done as smoothly as possible. They worked together to get my transaction done as smoothly as possible. More

Upon arrival, the car, we drove an hour to see was nowhere to be found on the lot. Nobody seem to know where it was. We informed them we didn’t have time to wait, and as we were about to leave after a nowhere to be found on the lot. Nobody seem to know where it was. We informed them we didn’t have time to wait, and as we were about to leave after about a half hour we were informed the sales person had taken the car off the lot in attempt to save for another customer but had just brought it back. we took the car for a ride and upon return to the dealership we agreed to purchase the car we were taken in sign purchase papers on our trade of a 2016 Miata MX 5 to purchase the Mazda, 2021, CX 5 GT . About 10 minutes after signing the papers, a salesman, not our salesman, but one who was helping him as Nicolas was new to the company informed us that we had signed papers on a different car his fault and in fact, the car that we wanted would be another $5000 more, not cool. So we re-signed papers and agreed to the price and was told we would receive one year of maintenance for our inconvenience, it didn’t take the burn away but… After signing those papers, we sat, waiting for at least two hours to get in to do the financials. The dealership was not busy and in fact, we were the only ones there when we left, and I hadn’t seen anybody else besides one couple, and they had left along before we finally made it into the financial office. Dealerships really need to work harder on that. I really don’t understand how sales people make any kind of money when they have to sit there for two hours while their customers wait to finalize the sale. Needless to say our experience was not as pleasant as I’d hoped. Our salesman Nicolas was great. In the end I was not impressed with the dealership, but I am with the car my husband and I have owned roughly 10 Mazda’s throughout the years. And I promise you it’s always the car, not the dealership that brings us back. More

Woman at the check in counter for the service department was kind, courteous, attentive, and when I asked her to please make sure I left earlier to make another appointment, she made that happen. was kind, courteous, attentive, and when I asked her to please make sure I left earlier to make another appointment, she made that happen. More

Always a pleasant time, I don’t have much contact with anyone but Jake and Matt, but they always go above and beyond what is expected. On a few occasion, I was taken care of bt others and have never had a anyone but Jake and Matt, but they always go above and beyond what is expected. On a few occasion, I was taken care of bt others and have never had a bad experience. I just bought my fourth Mazda, and I have all my service done at this dealership. More

It was an awesome experience & service was wonderful. . We felt welcomed & I love my car. . We felt welcomed & I love my car. More

Naples Mazda is a professional and friendly dealership. The sales staff was courteous and informed on all the CX-5 models that I inquired about. Phil answered all my questions and provided some valuable The sales staff was courteous and informed on all the CX-5 models that I inquired about. Phil answered all my questions and provided some valuable insight which I greatly appreciated. This gave me assurance to purchase the vehicle I test drove. More

Jennifer really worked with me to get the best deal. I was very satisfied with everything. I was very satisfied with everything. More

The place was clean, had accommodations people were pleasant and fast service and the video was great pleasant and fast service and the video was great More