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Naples Mazda
Naples, FL
1,472 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,472 reviews
October 31, 2021
Great Staff!Jacob is truly customer oriented sales rep. Great Staff! Jacob is truly customer oriented sales rep. He helped me through the whole process of buying my new car. Great personality, attitude a Great Staff! Jacob is truly customer oriented sales rep. He helped me through the whole process of buying my new car. Great personality, attitude and professional skills. The rest of the staff was also very friendly and helpful. Mazda Naples is the only place where GM would come to you and greet you, so as financial manager and staff. More
by Rosihaller3
Employees Worked With
Dan Rake, Eric Schwendeman, Arley Ricardo, Jim Conlin, Jacob Redmon
Helpful October 07, 2021
I wanted to recognize and thank Service Advisor James who recently took care of a tire issue I had on the spot. He is always very professional and courteous whenever I bring our vehicles in (purchased 2 new recently took care of a tire issue I had on the spot. He is always very professional and courteous whenever I bring our vehicles in (purchased 2 new and 1 certified pre-owned during the last 7 years from Naples Mazda). Thanks again James for exceeding my expectations! - Jim Hennessy, Naples, FL More
by hennessyjgh
Employees Worked With
James, Service Advisor, Michael Guzman
August 31, 2021
Dealer tried to take advantage of me. I came to price agreement with sales person, signed an agreement and his manager reviewed and approved. When it came time to do paperwork, they tried to charge me $5 agreement with sales person, signed an agreement and his manager reviewed and approved. When it came time to do paperwork, they tried to charge me $510 bucks more. Some lady came I and yelled that it was taxes for IN. This was not true as I know IN taxes are 7 % and this was considerably higher. When I asked for signed agreement, they could not find or produce it. Not ethical! More
by Ozziewmv
Employees Worked With
Won’t list
August 20, 2021
I am very impressed with Mr. Rack's customer service. I am very impressed with Mr. Rack's customer service. When we bought our vehicle last fall, he gave us a very good deal. 10 months later we came ba I am very impressed with Mr. Rack's customer service. When we bought our vehicle last fall, he gave us a very good deal. 10 months later we came back to have something done, his customer service was as good as when we bought the car. I feel it was not just to get the sale, it's great customer service. More
by jkosmon
August 16, 2021
Leased a 2019 CX-5 Sport, and just over a year later John was able to get me into a CX-5 Touring at minimal cost increase. 3 total vehicles from John and Naples Mazda, never one issue or complaint. was able to get me into a CX-5 Touring at minimal cost increase. 3 total vehicles from John and Naples Mazda, never one issue or complaint. More
by Ksciog12
Employees Worked With
August 10, 2021
Kris took great care of us, was very helpful and friendly through the whole process. He made us feel important and helped us find our new Mazda that we love! The dealership was immaculate and the process was through the whole process. He made us feel important and helped us find our new Mazda that we love! The dealership was immaculate and the process was pretty quick despite being busy. Great work. More
by andrew.gerber10
Employees Worked With
Kristopher Cooper
August 01, 2021
Just had a really unpleasant experience at this dealership. Wanted to purchase a new cx5 and trade in 2028 Kia with 21000 miles. They offered $18000 on trade in and nearly full sticker on new car dealership. Wanted to purchase a new cx5 and trade in 2028 Kia with 21000 miles. They offered $18000 on trade in and nearly full sticker on new car. When told that car max offered over $22000 on trade in they denied the offer was for real. We walked out and drove directly to car max who this time offered $23800. This is Naples mentality that if you have to negotiate you don’t belong here. They had no interest in even coming close to what we offered. By the way I purchased nearly identical car in another state two weeks ago for $2000 less and received a trade in of $20000 for a the same model car and year with less features and about same mileage. More
by whome
Employees Worked With
