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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.5
531 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 531 reviews

October 21, 2026

Terry was very responsive, professional and friendly. My calls were answered and/or returned promptly. The overall service and end results were great! I will definitely consider NYE for my next pur More

by sfraser0868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry at the auto shop
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Oct 21, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind review! It's wonderful to know that Terry's responsiveness and professionalism contributed to a great service experience. We appreciate your trust and look forward to your next visit.

October 18, 2026

Great experience with service, fixed the problem on my truck with no hassle. Would recommend More

by wrhubart18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 16, 2026

Ditch the AI answering the service dept. calls .. that was a definite negative experience Service was excellent More

by esnyder8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 16, 2026

Jeff and the service team were great. They were able to fit me in to fix a recall; communication was great and my truck was fixed. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 16, 2026

I had a nightmare of a vehicle issue and Chris and his team really helped ease a lot of stress in the scenario and weren’t out to make a dollar extra then what the truck actually needed. Can’t say enough More

by cplacito14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Drummond
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're thrilled to hear that Chris and the team were able to assist you with your vehicle issue and provide clear communication. We value transparency and are glad it made a difference. We look forward to welcoming you back!

October 14, 2026

I came in for an oil change and the wait was very long. The communication wasn’t great. But they made up for it and I will know next time to ask whether it’s just an oil change or they are going to do upda More

by Challengerdreams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Drummond
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Oct 14, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We apologize for the delay and communication issues you encountered. We aim for quality and transparency, and we're sorry we didn't meet those standards. Please feel free to email us at socialcdjr@nyeauto.com with your contact information and our manager will reach out to you to discuss your experience further. Thank you for your feedback.

October 14, 2026

The staff was very friendly and efficient. They also frequently communicated and updated me on the status of my vehicle. More

by eaglesfan4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Achhibald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 05, 2026

Easy to make appointment. Friendly staff on drop off and pick up. Work.completed on time. More

by jason.martin241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 02, 2026

excellent service, everyone made the process very easy and quick! Dan Bennett in finance and Mike Memery in service were great to work with ! More

by heatherm00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bennett, Jordan Weigand
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Oct 06, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 02, 2026

Kirsten was very helpful with the process of buying our new truck, I would buy there again. More

by dennisfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirsten sharpe
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Oct 02, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! It's great to hear that Kirsten was helpful during your truck purchase. We value your trust in us and are committed to maintaining our high standards of service.

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