Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.5
453 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

1553 Upper Lenox Ave

Oneida, NY

13421

Directions

By Type

Showing 453 reviews

May 02, 2026

They were great during the sale process but terrible with service. In December we bought a 2025 Jeep Grand Cherokee from another dealership. They give amazing service. More

by dinesfamilyfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service employee
Report | Print
April 27, 2026

Absolutely the best working with Steve Vanbuskirk he made the process completely flawless! He was right on point from start to finish and followed thru on everything! I will highly recommend him as well as t More

by atreen59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Vanbuskirk
Report | Print
Apr 27, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 24, 2026

Cory and his team went above and beyond to troubleshoot and repair my 2005 Jeep Wrangler. It had been giving me troublesome engine light codes. Cory stuck with it and did a great job of getting my old Jeep More

by coachtimmins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 23, 2026

My appointment was at 9am and was out before 10 am. . Cheyenne was wonderful to work with. More

by WIPORWIL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 22, 2026

I thought they were very knowledgeable and fun people to be around. This is a place I will be back to do business with. More

by drkb07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 22, 2026

Relatively easy to work with, not alot of pressure Process was smooth and professional. Thanks More

by lbielby58
Recommend Dealer
Yes
Employees Worked With
Garin
Report | Print
Apr 22, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 16, 2026

Took too long. The appointment was for 8 am on Friday. I dropped off my vehicle at 6 pm on Thursday. Vehicle not ready until 5 pm Friday. Wasn't notified wh More

by jpexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Webster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Drummond
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2026

Brought my gladiator in for a faulty fuel filler neck and they didn't fix anything. Said it was normal to have the gas pump stop at 18 gallons even though it has a 22 gallon tank. Tried saying even though th More

by SPOOOKY11973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Webster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Drummond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

NYE Chrysler Dodge Jeep Ram responded

"SPOOOKY11973" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 14, 2026 -

SPOOOKY11973 responded

Funny how now you dont know who i am. My problem was fixed immediately by another dealer. Took them 15 minutes to find the problem.

April 09, 2026

Inspection went for hours without updates and communication or respect for time. $85 for a windshield wiper blade and replacement is outrageous. As well as $2,000 in labor for the repairs deemed More

by t.condes
Recommend Dealer
No
Employees Worked With
Corey Webster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Webster
Report | Print
Apr 14, 2026 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 19, 2026 -

t.condes responded

Thanks for the quick response! Unfortunately there is little to nothing that you can do for me as we will not be returning to use your service department for Inspections. I can not imagine that all of the inspection appointments last for 2+ hours, but I will respond to you privately at the email provided to help your team improve for other customers that may find themselves using your services. Have a wonderful day

April 09, 2026

Great service, good communications. All employees polite and caring. Waiting area clean and welcoming work completed timely More

by jon1ames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

1
2
...
46