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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.5
470 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 470 reviews

July 12, 2026

Took my 2020 Ram 1500 for service on the AC. Provided as much detail as to the situation. Tech wanted to evacuate and recharge which was done twice with 3 weeks of brining it here. Was told More

by skippalinkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyenne Drummond
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 04, 2026

Very professional and great service…and very clean waiting room..everyone so helpful..very pleased with the work that was done. More

by novotnywv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 04, 2026

Excellent service dept. Easy appt. scheduling, communication was excellent. I won't take my jeeps anywhere else. Although, I have to admit, this "logging in" to submit the More

by shabliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 02, 2026

Excellent service department. Friendly, courteous, and professional. Excellent coffee. Very clean and well-maintained restrooms. More

by leachdavid57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Achhibald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann, the cleaning lady who was very courteous and nice.
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Jul 02, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2026

Chris and his team went above and beyond to make things right with my truck. Chevy dropped the ball and left me in tears. Chris called me and addressed all my concerns. Ty so much. More

by cardsandim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

Service advisors need to keep customer updated when their vehicle is in for service. No contact at all!! More

by ramblewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyenne Drummond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Webster
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Jun 18, 2026 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2026

This was an AMAZING experience! !!!! I can not say enough reat things about the service team at NYE CDJR. Chris Myers was outstanding! Brought my truck right in as soon as I arrived More

by rgcappy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Webster
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Jun 18, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 14, 2026

Direct and straight forward! The BOT was a little hard to work with. Only accepted canned answers to canned questions! I prefer a human interface. More

by jslindy72
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Drummond
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Jun 16, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

June 11, 2026

Service was great, everyone was friendly and easy to deal with! They got my truck right in! More

by SaltLife29000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Webster
Report | Print
Jun 11, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2026

Easy appointment scheduling process as well as excellent communication throughout keeping me informed on the status of repairs. More

by amiller795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Webster
Report | Print
Jun 09, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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