Murgado Ford of Chicago

great service friendly service, timely, affordable. my service helper was friendly and took care of all of my car needs. My car was washed, cleaned, and ready to friendly service, timely, affordable. my service helper was friendly and took care of all of my car needs. My car was washed, cleaned, and ready to go. More

GREAT SERVICE IN A TIMELY FASHION. I CALLED THE SAME DAY FOR A RECALL APPOINTMENT. I was seen and taken care of in a short wait. they were friendly and knew what to do without me havin I CALLED THE SAME DAY FOR A RECALL APPOINTMENT. I was seen and taken care of in a short wait. they were friendly and knew what to do without me having to explain why I was there. I was very satisfied with the repair and have had no problems since. More

Speedy response to a scary problem A software glitch prevented our 2015 focus from shutting off! An on-line search told us that the problem was the subject of a recall, Visiting Chic A software glitch prevented our 2015 focus from shutting off! An on-line search told us that the problem was the subject of a recall, Visiting Chicago from out of town, we researched Ford dealers and found Fox, fully expecting to have our car laid up for an extend period awaiting repair. On the contrary, helpful Fox staff had us on our way in little more than an hour. Couldn't ask for more. More

Great service and great people - thank you. I brought my Flex in to finish the work they began last week - a tire sensor hadn't come in and was now available. It went quickly and Anibal made su I brought my Flex in to finish the work they began last week - a tire sensor hadn't come in and was now available. It went quickly and Anibal made sure that I didn't pay (a second time) for the part. Quick, courteous, and friendly. Thanks. More

Experienced in customer service. My last two visits was very satisfying, because Noah made things easy rather than stressful as it has been at another repair shops. Give Noah a rai My last two visits was very satisfying, because Noah made things easy rather than stressful as it has been at another repair shops. Give Noah a raise. More

Tire repair Very friendly and helpful staff. It was very busy and they were very helpful and would update me often on the progress. They also checked in with me t Very friendly and helpful staff. It was very busy and they were very helpful and would update me often on the progress. They also checked in with me the following day to make sure everything was ok. More

Thanks for making the experience painless. I came in for an oil change and the staff was friendly and helpful, and everyone seemed to care . for making the experience painless. I came in for an oil change and the staff was friendly and helpful, and everyone seemed to care . More

Fantastic follow-up service! My husband and I purchased a used car for our son from the dealership and it ended up having a few "issues". They were absolutely fantastic addressin My husband and I purchased a used car for our son from the dealership and it ended up having a few "issues". They were absolutely fantastic addressing the situation. The service department was incredibly professional! In the end, we ended up purchasing another car and they went above and beyond to make sure we made the right decision and gave us the best price. To that end, Pet Banks is hands down the best sales person I have ever had to work with! Thank you, as well, to Fred Dino, the pre owned sales manager and Bill Henders in finance. All around a great group to work with. More

Pre-owned car purchase I cannot say enough great things about my experience. Avery listened to what I was looking for and made sure I got the right car without selling me s I cannot say enough great things about my experience. Avery listened to what I was looking for and made sure I got the right car without selling me something I did not want. He was great to work with and I will send all my network there! More

Welcoming Staff & Pleasant Experience As soon as I walked into the showroom, I was greeted warmly and friendly by Wade Sims, who was so welcoming and pleasant. I ended up working with Ave As soon as I walked into the showroom, I was greeted warmly and friendly by Wade Sims, who was so welcoming and pleasant. I ended up working with Avery Lawrence, who was just as pleasant, welcoming, and friendly. I told Avery my intentions and he was able to find the vehicle that fit what I was looking for and needed. I test drove a 2018 Ford Fusion and I ended up trading in my vehicle and was able to take advantage of the loan termination program. It was such a great experience working with Avery and I drove away extremely pleased and happy with my new vehicle purchase. More