Murgado Ford of Chicago

25k check Service was great this time and very quick. Service Advisor Aniba was helpful and knowledgeable. I could see a few of the service improvements are in Service was great this time and very quick. Service Advisor Aniba was helpful and knowledgeable. I could see a few of the service improvements are in place and working. More

The works package & alignment Essex's customer service was great! He was quick to energetically greet everyone in the waiting room as well as offer snacks, drinks, or anything to m Essex's customer service was great! He was quick to energetically greet everyone in the waiting room as well as offer snacks, drinks, or anything to make our wait or time there more comfortable. More

Great & smooth purchase Our 1st new car purchase & it was "easy". Our contact Maya reviewed the options for the type of car we were interested in. A test drive & we left with Our 1st new car purchase & it was "easy". Our contact Maya reviewed the options for the type of car we were interested in. A test drive & we left with info to review. After a few follow up questions via email & phone, we drove off in a new car the following week. The whole experience with the dealership employees for all aspects was positive. More

Easy experience No need to make an appointment for routine service. Just drive in, have a seat in the comfortable waiting room, get quick, quality work, and off you No need to make an appointment for routine service. Just drive in, have a seat in the comfortable waiting room, get quick, quality work, and off you go. They even wash your car for free. More

Outstanding consideration for customers I brought my car in for brakes, tires, filters, and oil - it took a little over 3 hours. I was able to use their Wi-Fi for work while I waited, so no I brought my car in for brakes, tires, filters, and oil - it took a little over 3 hours. I was able to use their Wi-Fi for work while I waited, so no work was lost, and when I told them that I had a conference call, they found me a quiet office in which to hold the call. It made my day a lot easier and waiting cost me nothing. Thank you. More

Good service and friendly atmoshere convenient location Fast service friendly atmosphere reasonable rates clean good coffee and great chocolate chip cookies waiting rooms are clean and comfortable lots of c Fast service friendly atmosphere reasonable rates clean good coffee and great chocolate chip cookies waiting rooms are clean and comfortable lots of cars to look over More

50k maintenance They took me for service on short notice, and completed the service promptly, while I waited. One repair was necessary, and the service advisor explai They took me for service on short notice, and completed the service promptly, while I waited. One repair was necessary, and the service advisor explained it fully. More

done on time and was contact right away I made an appointment online. was given an estimated time and was completed earlier and contacted when complete. handled in a friendly and efficient m I made an appointment online. was given an estimated time and was completed earlier and contacted when complete. handled in a friendly and efficient manner. More

Satisfied I do not like the color of my new car but I'm glad they were able to be me a new car for a much cheaper car not than my old car. I do not like the color of my new car but I'm glad they were able to be me a new car for a much cheaper car not than my old car. More

Best in Class Always a pleasure to interact with your staff and techs. They take care of immediate needs and flag future watch areas. Will be back! Best, Tom Always a pleasure to interact with your staff and techs. They take care of immediate needs and flag future watch areas. Will be back! Best, Tom More