Murgado Ford of Chicago

First time servicing our MKC Usually we take our car to our local mechanic where we have done business for over 20 years. We moved to the city and it’s just too far. Easy to make Usually we take our car to our local mechanic where we have done business for over 20 years. We moved to the city and it’s just too far. Easy to make an appointment. Job done in 50 minutes. Fast friendly and reasonable. We were here once to get batteries for our key fobs. But both times we got great service. We will be back. May buy our next used car here ! More

Great customer service. Clean waiting area coffee Was at first told that it would be a two hour wait but due to the excellent work it was only less than ab hour and was complete in less than two hours Was at first told that it would be a two hour wait but due to the excellent work it was only less than ab hour and was complete in less than two hours. More

Took care of routine service and was save rear view mirror Took care of routine service and was able to save my rear view mirror mounting and just replace the glass a hugh cost saving.and got me an UBER to tak Took care of routine service and was able to save my rear view mirror mounting and just replace the glass a hugh cost saving.and got me an UBER to take care of urgent business at their cost. More

service above and beyond The service professionals at Fox Ford are the best that I have experienced in my lifetime. they do quality workmanship and keep the customer up to spe The service professionals at Fox Ford are the best that I have experienced in my lifetime. they do quality workmanship and keep the customer up to speed on what work is being performed and the progress of the work. More

Service department For the first time I had a bad experience with your service department I made an appointment to bring my car in to have it checked out for rattling no For the first time I had a bad experience with your service department I made an appointment to bring my car in to have it checked out for rattling noise and I was told that I can get a loaner car and nobody seems to know about it and so I called today twice to speak to Emily and she never called me back to let me know about the situation and I talked to the service manager there the day he can help me my name is Kirk yankaway and I think you do real good work you did good work on my car the first time it was there I just couldn't get any answers this time. More

Best car leasing experience Everyone we dealt with were truly 5 stars. From our first meeting with Robin Purnell we knew that we wanted to lease our next car with her. So we did! Everyone we dealt with were truly 5 stars. From our first meeting with Robin Purnell we knew that we wanted to lease our next car with her. So we did! And we are really happy. Also many thanks to John and Jose. You are all true professionals. Thank you More

Good service good work I think they did a very good. Fixed the job I went 2 other shops to do and you fixed it. But way to expensive, that’s why they say don’t bring you ca I think they did a very good. Fixed the job I went 2 other shops to do and you fixed it. But way to expensive, that’s why they say don’t bring you car to a dealership because it’s way over priced. More

Well satisfied Timely service as was within the time period I needed the work to be completed. Received updates to the service required by phone call and was assure Timely service as was within the time period I needed the work to be completed. Received updates to the service required by phone call and was assured work would be completed timely. More

Good experience with oil change Very nice guys. They seemed very trustworthy to me and it definitely appeared that they wanted me to think of them in the future for any auto servicin Very nice guys. They seemed very trustworthy to me and it definitely appeared that they wanted me to think of them in the future for any auto servicing needs (even oil changes of non-Ford/Lincoln vehicles. More

Problem fix I hope the 2nd visit cleared the problem . Water was draining into the passenger compartment from the air conditioner. 1st cleaning did not work, the I hope the 2nd visit cleared the problem . Water was draining into the passenger compartment from the air conditioner. 1st cleaning did not work, the second appears to have solved the problem so far. Your staff was very helpful with a difficult problem. More