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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

December 15, 2018

New to Chicago! We are new to Chicago and were looking for a new dealership for maintenance. Fox Ford Lincoln was great to work with on scheduling, the waiting room More

by Kathy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanzo Bass
Dec 17, 2018 -

Murgado Ford of Chicago responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Kathy! It's wonderful to hear that our staff at Fox Ford Lincoln was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 14, 2018

the usual excellent service Brought my car in for 60k mile maintenance. No appointment necessary. Service advisor Carlos was courteous, as usual. Service was done timely, while I More

by BobE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magaña
Dec 17, 2018 -

Murgado Ford of Chicago responded

Thanks for the kudos, Bob. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 12, 2018

Great service at Fox The folks at Fox Ford are always helpful and very profession. Have purchased a couple of cars from them and intend to do so the next time I buy. O More

by MEvanston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Jim Rambo
Dec 13, 2018 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 09, 2018

Service of 2010 Ford Focus Fox Ford Chicago Elston has a beautiful facility, great customer hospitality area, and the service is great, from check in, to mechanics, to customer More

by Coby the Ford Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Dec 12, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, Coby. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 01, 2018

Review Nothing but great things to say. If you are looking to buy a car, go see Alex at Fox Ford. He did a great job for us, More

by mrkelley79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 03, 2018 -

Murgado Ford of Chicago responded

Hello Mr. Kelley, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Fox Ford Lincoln and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 29, 2018

Airbag replacement I had become concerned with continuing to drive my Ford Edge with the airbag replacement still pending. The last letter I received in June of this yea More

by Oz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 03, 2018 -

Murgado Ford of Chicago responded

Thank you for the great feedback, Oz! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 28, 2018

The Works is The Best Show up, sit and relax in a comfortable (Club) room, drink gourmet coffee, lean back and let experts check out your Lincoln, change and top everything More

by billlid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 29, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, Bill. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 27, 2018

Excellent Exceptional experience loved the baked cookies special coffee and the environment cleanliness And notification when would be done. Everyone helpful More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Nov 28, 2018 -

Murgado Ford of Chicago responded

Monica, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 21, 2018

Service Great service professional and fast! Carlos service adviser provided professional service I will be back had scheduled service to change oil and chec More

by Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N.A.
Nov 28, 2018 -

Murgado Ford of Chicago responded

Kim, it’s great to know that Carlos provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 19, 2018

Very Quick Service! I dropped my car off for an oil change and walked up to Target to pick a frw things up. As I was walking into Target I got a call saying dud I know m More

by Kat412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 19, 2018 -

Murgado Ford of Chicago responded

Kat, we are glad to hear you enjoyed your recent visit to our service department. At Fox Ford Lincoln we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to seeing you again in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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