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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

November 17, 2018

good customer service Good service, just the wait was a bit long even with appt. But service is great.They told me what my car needed before they did anything to it. More

by vicky
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Nov 19, 2018 -

Murgado Ford of Chicago responded

Vicky, thank you for sharing this great feedback with us. We feel our service department is what makes Fox Ford Lincoln special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 15, 2018

Fleet services and quick lane is excellent Fleet services and quick lane for maintenance is great, they advise me on how long it will take, and things my car needs to keep it on the road More

by Brads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 19, 2018 -

Murgado Ford of Chicago responded

Brad, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 07, 2018

Great customer service. Clean waiting area coffee Great service quick and very excellent service. 10,000 mile check up and oil change done in less than 1 hour. Cost well within a reasonable amount. More

by Terrence Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Nov 08, 2018 -

Murgado Ford of Chicago responded

Terrence, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2018

Great Service Always great service at this car dealer. People are very courtesy and helpful. Would highly recommend this location, you will not be disappointed. More

by Happy! 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Nov 07, 2018 -

Murgado Ford of Chicago responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2018

Very pleased with the way i was treated by Carlos Magana I was treated with very well by Carlos Magana your Lincoln service advisor who was able to get me new tires . My current tires only had about 20,000 More

by goldcoastlincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
Nov 07, 2018 -

Murgado Ford of Chicago responded

It’s great to know that Carlos provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2018

Great Service From the moment I step out of my car until the moment I get back in my car, all I receive is excellent customer service. I can truly say this is one More

by rlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Nov 07, 2018 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 04, 2018

Good experience Staff was very responsive, and I got my car quickly once we made a decision. Got plenty of personal attention from Pete going when going through the p More

by jdrake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Banks
Nov 05, 2018 -

Murgado Ford of Chicago responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Pete was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 03, 2018

Awesome Service Departmen Even though I drive a fleet vehicle, I get great service from everyone at the dealership. They greet me promptly when I arrive, take care of the car More

by CarGuyChicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Nov 05, 2018 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for continuing to choose Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 01, 2018

Tune-up and Tires I was greeted and taken care of in a timely and polite manner. The advisor worked with me to get the best price for tires for my car. More

by llinke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor: Alonso Bass
Nov 02, 2018 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 31, 2018

No pressure This is a great dealership to purchase a vehicle from! I first contacted them via e-mail and received an almost immediate response. They then followed More

by Plascencia77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Escobar
Nov 01, 2018 -

Murgado Ford of Chicago responded

We love hearing about customers that have a terrific experience at Fox Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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