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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

January 04, 2019

Great service for my 2012 Focus recall issue. I came in to have my car serviced after the engine light came in. The repairs done were in response to the Ford recall on the 2012 Focus transmission. More

by Jill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jan 04, 2019 -

Murgado Ford of Chicago responded

Jill, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 02, 2019

Oil Change and Tire Pressure issue I brought it in for Oil change package + had a Low tire pressure light on consistently when driving the vehicle. I appreciate the service manager ke More

by RTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry - misplaced business card
Jan 02, 2019 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 31, 2018

Quick Repair of a Recall I went in for a recall repair and it was a very easy and quick process. They had a nice waiting area with refreshments and cookies. More

by planetsoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jan 02, 2019 -

Murgado Ford of Chicago responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Let us know if there is anything else that we can assist you with. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 27, 2018

Good service experience The service advisors are very helpful. They give good explanations and not pushy. The waiting areas are comfortable with Wifi. The service is ve More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Dec 27, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, Tim. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 26, 2018

Battery Welcome to winter, I brought in my dodge, battery kept needing to be jumped, part in stock. Back on the road in a short time More

by Dodge boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 27, 2018 -

Murgado Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 22, 2018

Routine Service This was a routine visit for oil change and multi point inspection, similar to previous visits. As in the past, the service was excellent, prompt and More

by GERVIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Carlos Magana
Dec 26, 2018 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 20, 2018

The works They did the oil change, tire rotation, multi-point inspections, etc. in good time. Free coffee and cookies as usual while I waited. Big screen TV a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Dec 21, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, John. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 19, 2018

Routine service visit I recently brought my MKc in for some routine service and was very pleased. I was able to schedule my appointment online and when I arrived I was imm More

by Dave648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Carlos Magana
Dec 20, 2018 -

Murgado Ford of Chicago responded

Dave, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 18, 2018

Great service This is a good service center I have been a customer through 3 vehicles. Nice friendly clean place. I would recommend fox motors to all my friends More

by Pw17169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John service manager
Dec 19, 2018 -

Murgado Ford of Chicago responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Fox Ford Lincoln. If there is anything more we can do for you please come back and see us any time! Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 15, 2018

Good service pretty quick I appreciate that the dealership is close to my home and has a fantastic waiting area. I did not have to wait too long for the service to be completed More

by scotty5484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not known
Dec 17, 2018 -

Murgado Ford of Chicago responded

Scotty, we are glad to hear you enjoyed your recent visit to our service department. At Fox Ford Lincoln we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to assisting you again in the future. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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