Murgado Ford of Chicago

Employees are very nice Very professional staff. Essex is a really happy and fun guy; he makes me happy to be a customer. Price was a lot better than I expected to pay at a Very professional staff. Essex is a really happy and fun guy; he makes me happy to be a customer. Price was a lot better than I expected to pay at a dealership. More

Battery Change My experience was great at Fox Ford Lincoln. I got my Ford from a dealership out of State and I was receiving free oil changes from that dealership un My experience was great at Fox Ford Lincoln. I got my Ford from a dealership out of State and I was receiving free oil changes from that dealership until I moved. As I was getting my battery changed someone in customer service called to see if they could change the free oil changes to the Fox Ford dealership, which they absolutely did not have to do. Great customer service, and quick service! I would highly recommend! More

Best dealership experience I arrived on time via appointment. Out and on my way within an hour with a freshly washed car. I took my complimentary latte to go. I arrived on time via appointment. Out and on my way within an hour with a freshly washed car. I took my complimentary latte to go. More

Thanks to Robin Purnell In December, 2015 I leased a 2016 MKX. After three years of great service I have leased a 2019 Nautilis. Great service and personal care makes me a In December, 2015 I leased a 2016 MKX. After three years of great service I have leased a 2019 Nautilis. Great service and personal care makes me a return customer. More

OIL & FILTER CHANGE.. WENT JUST FINE, NO OTHER ISSUES. WENT VERY TIMELY, QUICKER THEN REALLY ANTICIPATED. ENJOYED TWO COOKIES WHILE WAITING. THANK YOU FOR UN EXPECTED CAR-W WENT JUST FINE, NO OTHER ISSUES. WENT VERY TIMELY, QUICKER THEN REALLY ANTICIPATED. ENJOYED TWO COOKIES WHILE WAITING. THANK YOU FOR UN EXPECTED CAR-WASH. More

Honest, Fast, and Personable at a Great Price I was greeted very promptly and professionally. The services recommended were honest and rendered quickly. The prices were much better than what I was I was greeted very promptly and professionally. The services recommended were honest and rendered quickly. The prices were much better than what I was expecting. An oil change is comparable in price to a Jiffy Lube, maybe even cheaper, and you get the dealership experience. I will be returning many times in the future. Thank you! More

Excellent and fast service I was able to bring my car in the day I called. Johnny met with me and based on my description of the issue, accurately diagnosed the issue. He gave I was able to bring my car in the day I called. Johnny met with me and based on my description of the issue, accurately diagnosed the issue. He gave me an estimate on when they'd be able to return my vehicle (about 3 days), but was able to turn it around the very next day. And because it was covered under my extended warranty, it was quick, painless and really cheap. All around excellent experience. More

Excellent Carlos always goes above and beyond what is expected. He is very friendly and nice to work with. Very pleased with my service. Thank you. Carlos always goes above and beyond what is expected. He is very friendly and nice to work with. Very pleased with my service. Thank you. More

Fast, Accurate, Affordable. Came in to the Fast Lane, got the complete check up, ordered the needed oil change, and was in and out in under an hour. With points and their excell Came in to the Fast Lane, got the complete check up, ordered the needed oil change, and was in and out in under an hour. With points and their excellent service, cost was very modest, and used Ford Service Card - great experience, as always! More

First time experience I recently relocated here from southern California and need normal maintenance upkeep on my car. Because of past excellent service from southern Calif I recently relocated here from southern California and need normal maintenance upkeep on my car. Because of past excellent service from southern California Ford quick lane for periodic services I decided to check out the quick lane here. Service met my expectations. More