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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

May 08, 2019

Good service Setting the appointment was easy. Carlos reviewed my concerns and explained my options. He found the best deal for me. The waiting room was comforta More

by Do not show
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
May 09, 2019 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Carlos was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 07, 2019

Great Service with patience Mr Dave and Mr Rambo went out of their way to take care of my wife and I. Dave understood what I was linking for and found the care that meet my need More

by Mike V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Liele? and James Rambo
May 07, 2019 -

Murgado Ford of Chicago responded

At Fox Ford Lincoln, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 06, 2019

Excellent!!! Excellent service from Carlos and Rubin. They were very polite and made sure they explained everything to me. They made sure I was comfortable with m More

by Bob kouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos and Rubin
May 06, 2019 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this 5-star review, Bob. We strive to provide courteous service to all our guests and are glad to hear that Carlos and Rubin helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 02, 2019

Wade he is your guy, look for Wade Look for Wade - he is great and very helpful. He will assure you get the attention you need but make an appointment because he is often busy selling More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade
May 03, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Mike! I'm very happy to hear that Wade was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 01, 2019

Service The best Ford service on the north side ,no problem getting in and no problem getting out . For a first time customer , I will surely be back again. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 02, 2019 -

Murgado Ford of Chicago responded

Greg, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 29, 2019

Pre-owed Lincoln Purchase This purchase was on our second visit. Everything when well from the start. A little xxxx up happen in the middle of the process but was re More

by MKC Guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez Joe Etzkorn Jon Heintz
Apr 30, 2019 -

Murgado Ford of Chicago responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 28, 2019

Fixed my Lincoln! Alfonso was great! Very quick service and will return again. Good communication and made sure all was OK before I left. Love this dealership and will More

by MGPGR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Apr 29, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Alfonso was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 26, 2019

1st maintenance visit While this was my first official maintenance visit, every time I stop by for minor questions or assistance the entire service team goes above and beyo More

by rlandman51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana, Adan Flores
Apr 29, 2019 -

Murgado Ford of Chicago responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 26, 2019

Good job Dmitry Excellent service, was very comfortable in considering my car. I could test drive various cars. Explanation was clear against my questions. I would re More

by Hiroshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry
Apr 29, 2019 -

Murgado Ford of Chicago responded

We love hearing about customers that have a terrific experience at Fox Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Thank you, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 25, 2019

Fox Ford is good Fox Ford was great. I bought my car there and now always go there, I appreciate there service and promptness in fixing my car. Thanks for the good wor More

by jim710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 29, 2019 -

Murgado Ford of Chicago responded

Thank you for the positive review, Jim and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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