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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

May 30, 2019

20K miles check up I arrived a few minutes early to my appointment and was quickly and nicely greeted by Anibal who proceeded to check my vehicle. While my vehicle was b More

by Juan's Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
May 30, 2019 -

Murgado Ford of Chicago responded

Hi Juan, and thanks for the great feedback! We're very happy that Anibal was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 30, 2019

Fox Ford Car #2 Happy to return to this dealership for a 2nd time. Their online inventory matches their in-house inventory and it's easy going in knowing what you wan More

by mantek63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacobo, Bill Henders
May 30, 2019 -

Murgado Ford of Chicago responded

We love hearing about customers that have a terrific experience at Fox Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 26, 2019

Excellent John and Julio are the best. They were so helpful and friendly. They went above and beyond to solve the issue. Did an amazing job. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John,Julio
May 29, 2019 -

Murgado Ford of Chicago responded

Jay, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know John and Julio went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 24, 2019

Oil Change Have been going here for several years now. First with my Focus and now with my Escape (which I bought from this dealership). Service was completed as More

by BobB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo Service Advisor, Roberto M did the service
May 29, 2019 -

Murgado Ford of Chicago responded

Bob, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 22, 2019

Always receive great service Took my car in for tail repair and oil change. The customer service rep (Essexs) is always, efficient, personable he keeps you informed. Excellent ser More

by DN Satisfied Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ESSEX
May 22, 2019 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 18, 2019

Great service Having the right place to have your prized ford gt serviced is invaluable. John and his team were great to work with from scheduling to keeping the ap More

by michaelpinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kocovsky
May 20, 2019 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Michael! We really appreciate this feedback and I'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 18, 2019

Excellent The vehicle was given its annual servicing. The work was done as promised and within the time frame represented while I waited at the dealership. More

by John246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names. I was in the fast lane section.
May 20, 2019 -

Murgado Ford of Chicago responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 17, 2019

Nicely done Fox Ford Lincoln is everything a car dealer ought to be. Always a pleasure dealing with them. Service was prompt, friendly, and professional. I am More

by mattsca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
May 20, 2019 -

Murgado Ford of Chicago responded

Matt, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 14, 2019

Satisfied I called Fox Ford for a service appointment, which I did get. However, I was told that my 2016 Ford Fusion was still under an Extended Warranty, but More

by Anjoe1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
May 14, 2019 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Johnny was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

May 10, 2019

Hassle free, efficient, courteous Abel was excellent at listening to what I wanted and worked to provide a new car option that fit my lifestyle and my budget. Joe was very courteous, i More

by iloveryanbraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel, Joe & William
May 13, 2019 -

Murgado Ford of Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Abel, Joe, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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