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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

July 25, 2019

Very Good Easy to work with and took care of any issues that occurred while I was purchasing the Ford Fusion. I enjoy the experience and if I purchase anothe More

by Phoenix
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Banks
Jul 25, 2019 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to write this review, Phoenix. I'm very happy to hear about your positive experience at Fox Ford Lincoln. Congratulations on the new Ford Fusion! If you have any further needs, do not hesitate to stop by for a visit. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 24, 2019

Replacement Tires/Alignment The appointment kept. The service was performed, There was a rational wait time - work was accomplished as required and the new tires appear to be ho More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Jul 25, 2019 -

Murgado Ford of Chicago responded

Fred, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 23, 2019

Fantastic experience Could not be happier with our purchase. Jacob was our sales rep and he was fantastic. Easy to talk with and most important really knowledgeable. No More

by Happy car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 23, 2019 -

Murgado Ford of Chicago responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jacob was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 20, 2019

Fast and affordable oil change Alonzo and team were pleasant, communicative, and efficient. They did a great job, much better than I would have expected from any dealership. Many th More

by lafkou3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Jul 22, 2019 -

Murgado Ford of Chicago responded

Hi, and thanks for the great feedback! We're very happy that Alonzo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 16, 2019

Service I came in last-minute for an oil change and the service was expedient. I was in and out within an hour - and had a free latte while I waited. More

by Fusion1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 18, 2019 -

Murgado Ford of Chicago responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 12, 2019

Service Excellent all round experience, fast efficient service. Great price. Very friendly and helpful staff. Wonderful waiting area. Standard of work carried More

by Pmlee11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Jul 15, 2019 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 11, 2019

Our salesman, Abel, was excellent! Our salesman, Abel, was excellent! He helped us on the phone prior to our visit to the dealership the following day. He was very knowledgeable and More

by johnnyb.judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
Jul 12, 2019 -

Murgado Ford of Chicago responded

Hello Johnny, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Abel was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 06, 2019

Air condition problem My ford escape air condition was not working due to another garage where i had my repairing done and he did not reconnect ac wiring. Ford lincoln dea More

by Good guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry- I forgot name- My problem
Jul 08, 2019 -

Murgado Ford of Chicago responded

Hello, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 02, 2019

Fantastik experience! Salesman Daniel Hernandez,Sales manager Avery Lawrence and Business manager Jon Heintz were a pleasure to work with. I would recommend them and the de More

by Carmen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel H..
Jul 03, 2019 -

Murgado Ford of Chicago responded

Hello Carmen, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Daniel, Avery, and Jon were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 02, 2019

Fox Ford service Prompt service. Knowledgable of the product they service. Johnny is superbly competent and reliable. Friendly people all around and their waiting room More

by themarvindog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kocovsky
Jul 03, 2019 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Johnny was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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