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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

August 12, 2019

Quick service I’ve been going to Fox Ford for the last 3 years and I have to say I wouldn’t want to go anywhere else. They have a great team and great service. I wa More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal, Christopher
Aug 12, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Marcus! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 10, 2019

Great price and service on purchase of 4 tires After checking on the price of 4 new tires, Fox Ford gave the best price when compared to other tire dealers including Costco. Anibal Arroyo was effi More

by oldexplorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Aug 12, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 10, 2019

Adamo's Review My Explorer had to have service and I needed to speak to dealer regarding leasing a new Explorer. The service was completed and a very timely and fri More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey
Aug 12, 2019 -

Murgado Ford of Chicago responded

I am happy to hear your time spent with Chelsey was pleasant. Congratulations on your new 2020 Ford Explorer! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 09, 2019

Excellent Service Center It used to be that the *last* place you wanted to take your car for service was the dealership for a variety of reasons. That situation has completel More

by FordFan#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 12, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 09, 2019

Battery change. The battery was defective and they replaced it at no charge, since it was still under warranty. The whole process took only an hour or so. I watched More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Aug 12, 2019 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, John. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 02, 2019

the whole staff is terrific the staff goes above and beyond to make you feel special and their service is top notch. I'm pleased with all their service so far More

by maribel selva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo, and the technicians that worked on my vehicle
Aug 02, 2019 -

Murgado Ford of Chicago responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Maribel! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 01, 2019

Great service Friendly staff. Great facility. Would definitely recommend Fox! They cleaned the car fantastically before handing the keys over to me. Gave us snacks More

by Csladuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 01, 2019 -

Murgado Ford of Chicago responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 01, 2019

Experience purchasing a new vehicle at Fox Everyone I dealt with was friendly and professional. John in finance did yeoman's work in identifying a wide array of options for me, and while doing More

by Markj87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez, Jason Olesnavage, John in finance (can't recall his last name)
Aug 01, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving this remarkable feedback, Mark. We appreciate your comments and are happy to hear that John was able to meet your needs. At Fox Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 01, 2019

Routine oil change and tire rotation Thank you for the great service and friendly and helpful staff. It is always a pleasure to work with Fox Lincoln I LOVE LOVE LOVE my MKCobb!!! More

by mgdriver8@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos
Aug 01, 2019 -

Murgado Ford of Chicago responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

July 26, 2019

Easy process Everything was great! I was in and out quickly, customer service was great. I will be back again for all my service needs in the future. More

by Kick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 30, 2019 -

Murgado Ford of Chicago responded

Kick, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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