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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

March 29, 2020

Second time I come for a car and am very satisfied. Very good customer service. Will be referring family and friends to get a car from here as well. More

by Vanessacordova
Recommend Dealer
Yes
Employees Worked With
Ruben garnica
Mar 30, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Vanessa. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 19, 2020

John was amazing!! Super kind!! Worked so hard to help me!! I couldn’t be more pleased!! You got me as a customer for this car and for others More

by ren036970
Recommend Dealer
Yes
Employees Worked With
John
Mar 19, 2020 -

Murgado Ford of Chicago responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with John was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 17, 2020

unreliable exhaust fluid system by Ford corrected by this dealership again for the third or fourth time.since I bought this truck in 2016. Costing my business money instead of reliable product, wake up For More

by Pdmcnuttconst
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 18, 2020 -

Murgado Ford of Chicago responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.' Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 10, 2020

routine oil change Routine oil change I did not have an appointment, but service was still fast, and I like I can see my vehicle during service. Fast, professional and p More

by cgwglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Mar 16, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 06, 2020

Very pleasant and efficient. Once we were set up with Chelsey at Fox Ford everything moved according to plan. Chelsey listened to us and provided us with exactly what we wanted. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey LaPorta
Mar 06, 2020 -

Murgado Ford of Chicago responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chelsey was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 05, 2020

its great Your service to me as costumer and to my car was very good.Its a pleasure to have your company to service my car .Thank you More

by zigkam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Mar 05, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 05, 2020

Great Experience Fox always gives the best experience! See Rockin Robin for your purchase! They have fresh cookies, cold water and a Latte Machine in the service depar More

by Ilovealincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockin Robin and Fred Dino
Mar 06, 2020 -

Murgado Ford of Chicago responded

Thank you for your great review! We're glad to have Robin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 03, 2020

It was a welcoming experience. Great customer service from Able and Sam. They made sure that I got the best offer that I can get. They went in and did better then I could ever imagine. The exceeded my ex More

by mikeyfigro59
Recommend Dealer
Yes
Employees Worked With
Able Escobar, Sam Hammad
Mar 05, 2020 -

Murgado Ford of Chicago responded

Mikey, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 03, 2020

Great customer service. Excellent and efficient service. I brought my Ford Escape in for field service action review. The check in process was smooth and quick, Jessica in the front explained everything well More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Mar 05, 2020 -

Murgado Ford of Chicago responded

Thank you for writing about your visit with us, Joseph! I am happy to hear that Jessica was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

February 28, 2020

Ruben was great! We arrived at a deal that made everyone happy!! Love my new car!! I came in to buy a different car, but it had been sold. Ruben looked hard to find one that met my needs. More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Ruben
Mar 05, 2020 -

Murgado Ford of Chicago responded

Congratulations on your new vehicle, Betsy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ruben was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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