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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

April 30, 2020

Oil Change Nick is and has been awesome since he took over Lincoln Service. When we first bought our new Lincoln in 2017, service was hit or miss but now, it is More

by jeffkess50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Alonso
May 01, 2020 -

Murgado Ford of Chicago responded

Thank you for your great review, Jeff! We're glad to have Nick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 29, 2020

30,000 Maintenance First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica H More

by barryral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 29, 2020 -

Murgado Ford of Chicago responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jessica and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 27, 2020

Maya was amazing, and Sam too! This was the best car buying experience I’ve ever had! I will definitely be referring more friends and family! More

by cora_polley-fay
Recommend Dealer
Yes
Employees Worked With
Maya and Sam.
Apr 29, 2020 -

Murgado Ford of Chicago responded

We cannot thank you enough for your wonderful review of Fox Ford Lincoln and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 22, 2020

Great Service I was there for annual servicing. My car was promptly evaluated, I was told by Jessica what was recommended and why, and the work was completed sooner More

by John246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Apr 23, 2020 -

Murgado Ford of Chicago responded

John, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 12, 2020

Chappy and the rest of the team at Fox Ford Lincoln are incredibly helpful, kind, and have a customer first outlook when dealing with customers. More

by Monica_jo
Recommend Dealer
Yes
Employees Worked With
Chappy
Apr 16, 2020 -

Murgado Ford of Chicago responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 11, 2020

Satisfied I appreciate the service Johnny provided. He kept me well informed on every step performed. I was in and out under an hour of arriving. Great servic More

by Anjoe1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 14, 2020 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Johnny does for Fox Ford Lincoln and our customers. Hope to see you again soon! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 09, 2020

Terrible Customer Interaction I am shocked by the high ratings, because this is the worst dealership I have ever tried to work with. I am not expecting BMW sales and service, which More

by meillasdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Hernandez
Apr 10, 2020 -

Murgado Ford of Chicago responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 08, 2020

good communications and service especially with the corona I had good services and good communications. I had no problems with anyone there. It was a very enjoyable experience. and I feel satisfied. now. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the ladies in the service section everyone was very helpful in this crazy time period in teh united states
Apr 08, 2020 -

Murgado Ford of Chicago responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 04, 2020

Every Time - it's great Every time I call for help or bring in my car, the service people are there to help. They always treat me with respect and their estimates are always More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't catch a name
Apr 08, 2020 -

Murgado Ford of Chicago responded

Hi Gary and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to working you again! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 30, 2020

Great Experience!! I have dealt with numerous Lincoln Service Centers in the Chicagoland area and Fox Ford Lincoln exceeded my expectations. Alonzo is extremely helpful, More

by Jermya Buckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Apr 08, 2020 -

Murgado Ford of Chicago responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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