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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
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2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

March 15, 2023

Excellent job. Fast and courteous. I can always count on the QC fleet being taken care of correctly. More

by bretzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mugan Rob Jahn
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Mar 16, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Fox Ford Lincoln Team

March 10, 2023

Professional and Courteous Service. I would recommend them for any of your automotive needs. Will definitely buy from them again. More

by Seldrex3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Shannon MJ. And 2 great shuttle drivers
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Mar 10, 2023 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Fox Ford Lincoln Team

March 04, 2023

Overall great experience. Only thing I'd suggest is allowing online service scheduling for commercial vehicles. I scheduled a 60000 mile full-service oil change and inspection More

by andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 06, 2023 -

Murgado Ford of Chicago responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Fox Ford Lincoln Team

March 02, 2023

Great customer service from Luis Cruz ! !! Excellent pricing and very friendly and knowledgeable. Would recommend going there for your next car !! More

by milenkakach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you so much for leaving this awesome review of our dealership. Luis truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, The Fox Ford Lincoln Team

March 01, 2023

Quick service, writer was pleasant, nice waiting room, easy scheduling and added a service on, on the fly with no issues. More

by gcomparone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Mc Cray
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Fox Ford Lincoln Team

February 28, 2023

I am very pleased with the customer service provided. I was welcomed and my issues were resolved in a timely manner. More

by 13vasquezm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Fox Ford Lincoln Team

February 20, 2023

Professional service department is always available to help with my vehicle’s needs. Attentive and respectful service managers are very communicative. More

by dean77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Fox Ford Lincoln Team

February 18, 2023

Great hospitality and service, really like the process of purchasing new car i cant believe how easy it was. All because of employees. More

by Kaps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

Fox Ford Lincoln would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, The Fox Ford Lincoln Team

February 15, 2023

Always a great experience. That is why I keep bringing my Aviator and Mustang here for service. You make it easy and routine service is fast. More

by Roth Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name but he is always awesome.
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you for your kind words. We feel our service department is what makes Fox Ford Lincoln special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, The Fox Ford Lincoln Team

February 09, 2023

Great job guys and thanks, everything is great and I like to see you again! More

by dekicmarko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Lincoln. Please feel free to contact us if you have any questions on your new purchase. Best, The Fox Ford Lincoln Team

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