Back

Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

938 Reviews of Murgado Ford of Chicago

April 13, 2023

I've had my Ford Escape serviced at this dealer for several years and always have a great experience. Always timely, thorough and professional. And I really appreciate the free shuttle. More

by angcmp
Recommend Dealer
Yes
Employees Worked With
Boris, Ben
Apr 14, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 03, 2023

Very professional, courteous, timely & professional. I was in on time & received my car earlier than expected. More

by Sjwbond
Recommend Dealer
Yes
Employees Worked With
Nickolaus Pfropper
Apr 04, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 01, 2023

It was a pleasure to find a service staff dedicated to my best interests, safety snd satisfaction. Nick explained my service issues clearly, free of the obsolete tactics of service writers. He earned my trus More

by lcopper
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 03, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 30, 2023

Aimmey helped me with a works package and was very helpful. Will be returning to fox ford More

by jayford59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Mar 31, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 29, 2023

Great location. Professional friendly service. On time to appointment. Very nice clean waiting area with coffee options. The work took the time estimated and the op More

by jsmythe8305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia, Luis Lopez.
Mar 30, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 28, 2023

My appointment was at 10:45 and the service was performed expeditiously. I drove out at 11:30. My service rep, Boris, was great! Try to keep this guy. Thanks Fox Ford. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Mar 29, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 28, 2023

Nice location. Conveniently located in the city. Nice clean service area. Friendly staff. Big screen TV. Free bottled water and coffee. Plenty of vehicles to More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Mar 29, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 24, 2023

Thanks Alonzo for your service. Your professional and friendliness was much appreciated. Thank you again More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 27, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

March 21, 2023

Boris in the service department was polite and efficient. He said the work would take about an hour and that timeline was met. Appreciate the quality of service. Thank you for another great experience! More

by fy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Mar 22, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

March 17, 2023

Nick at Lincoln service is always a pleasure to work with whenever I have scheduled maintenance. More

by Jsilves592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, graham
Mar 20, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

...
16
...