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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
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2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

May 19, 2023

Happy with our experience, we just purchased a new car and the team was very helpful and polite. More

by bobchibell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica, Sam
Report | Print
May 19, 2023 -

Murgado Ford of Chicago responded

Bob, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 16, 2023

Mr. wade Sims was an amazing person whom helped us step by step. I recommend him to anyone looking to visit this dealership. I am a very happy customer and this experience was something I have never experi More

by CASTREJONYO76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Sims
Report | Print
May 17, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 15, 2023

This was my first time at Fox Ford of Chicago. My service rep, April, was outstanding. Communications via text were great. The service was quick. All in all a good experience. More

by WalterCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
May 16, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 07, 2023

Service writer was pleasant, professional. Vehicle ready in about an hour. No long wait. Comfortable and clean waiting area. More

by Elev8now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
May 08, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 02, 2023

Alonzo, as always, was thorough, kind, and attentive. The entire staff did the job quick and helped us see what needed to be done next. Thanks! More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
May 02, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 01, 2023

Happy with our experience, we just purchased a new car and the team was very helpful and polite. More

by EW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Able and Avery
Report | Print
May 02, 2023 -

Murgado Ford of Chicago responded

We love hearing about customers that have a terrific experience at Fox Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 01, 2023

Good service. Nice waiting room area. Perhaps add some snacks for costumers in waiting lounge More

by andy.sexton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
May 02, 2023 -

Murgado Ford of Chicago responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 27, 2023

Alonzo, as always, was thorough, kind, and attentive. The entire staff did the job quick and helped us see what needed to be done next. Thanks! More

by MikeStan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Apr 28, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 24, 2023

Quick lane's April and Alonso always take care of me! I've been a customer since 2015. This is the only place I service my Ford. Thank you April and Alonso for your outstanding service and customer care! More

by JGBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea, Alonso
Report | Print
Apr 25, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

April 13, 2023

Timely service, took my car in earlier than appointment time to help woth work schedule. Thorough inspection and service. Great customer service from the service office More

by Cubbiefan105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Apr 14, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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