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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
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2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

June 13, 2023

The Lincoln service department is awesome. I make an appointment and always wait for my vehicle when it's just routine service. Internet, coffee, comfortable desks to work at in privacy or i More

by Roth Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jun 13, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 11, 2023

Henry Choi is very personable and kept me well informed while service was being done on my car. More

by mw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Choi
Report | Print
Jun 12, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 10, 2023

Experience was quick and easy! Waiting rooms are incredibly comfortable. It was overall just a really great and painless experience! More

by Jones9603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jun 12, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 07, 2023

Service is always on time with my oil changes. Service floor is super clean and very nice waiting rooms. Alonso always takes care of me. More

by LJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
Report | Print
Jun 08, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 05, 2023

If you going to Fox Ford, see Aimmey! She welcomed me, greeted me and made me feel part Fox Ford family within my first visit. First time and coming back. Looking to service your Ford, do More

by Raymond.roman1345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Roman
Report | Print
Jun 06, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 03, 2023

The service was quick and reasonably priced. Service provider Aimmey was excellent to work with. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jun 05, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 26, 2023

Josh was courteous and helpful, and informed me promptly of a delay in service due to parts having to be ordered. My car was ready the next day in a timely manner. More

by Coby the Ford Focus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
May 30, 2023 -

Murgado Ford of Chicago responded

It’s great to know that Josh provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 23, 2023

Boris is wonderful I hope to work with in the future! ! He was helpful, kind, and went out of his way to get my car back to me. More

by Girlange222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
May 24, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 21, 2023

My technician Alonzo was efficient and knowledgeable. He kept in constant communication with me. My visit was quick and easy. More

by Jcjewels7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
May 23, 2023 -

Murgado Ford of Chicago responded

Thanks for the great feedback! We're very happy that Alonzo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

May 20, 2023

Routine oil change, and they identified my 6. 5 year old battery also needed replacement, which I agreed to. Even with no appointment, the entire service took only an hour. Friendly staff and very More

by cgwglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
May 23, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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