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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
View Awards

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

July 09, 2023

Always friendly, always kept up to date, always with a smile! Very pleased to have our car purchased and serviced here. Boris was our service coordinator, excellent service. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
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Jul 10, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 08, 2023

My service advisor, April was super friendly and helpful. Truck was ready early too. Thanks team More

by HeyJohnnyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April was super friendly and helpful
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Jul 10, 2023 -

Murgado Ford of Chicago responded

It’s great to know that April provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 06, 2023

April was amazing; she was detailed, she listened to my concerns, and kept me informed. Thank you again! More

by jamesncolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Jul 07, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 04, 2023

Friendly team and very fast service, even when I needed an unplanned repair completed. Will be going back for any future needs. More

by jb
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jul 05, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 22, 2023

They were super easy to work with and Ruben Garnica was a pleasure and very knowledgeable. I would highly recommend him to anyone looking to buy of Ford or Lincoln More

by adam
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica
Report | Print
Jun 23, 2023 -

Murgado Ford of Chicago responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Lincoln. Please feel free to contact us if you have any questions on your new purchase. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 21, 2023

Just lowlife scammers, avoid this dealer. Lied about Advertised Price, tried to add a $5000 'paint protection package' to a vehicle when it was not listed on their website. More

by readyToBuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve
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Jun 23, 2023 -

Murgado Ford of Chicago responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 17, 2023

wonderful experience and friendly environment. employees care about customers' needs. I felt right at home. More

by croman2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 20, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 17, 2023

Pleasant interaction. Keep me updated with the process of repair and provided additional information of resources they weren’t able to handle. More

by Formation22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Report | Print
Jun 20, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 16, 2023

Service experience-an oil change- was extremely efficient and surprisingly quick. Service supervisor was friendly and responsive More

by david.kravitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amee
Report | Print
Jun 20, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 13, 2023

The Lincoln service department is awesome. I make an appointment and always wait for my vehicle when it's just routine service. Internet, coffee, comfortable desks to work at in privacy or i More

by Roth Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
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