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Mountain View Ford Lincoln - Service Center
Chattanooga, TN
121 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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121 Reviews of Mountain View Ford Lincoln - Service Center
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Verified Customer
June 25, 2025
Had a pickup that was derating and shutting down they got my truck in that evening and had it back on the road by noon the next day my truck in that evening and had it back on the road by noon the next day More
by none25
Employees Worked With
June 25, 2025
Access was easy, wait time was minimal, service department members were knowledgeable, polite and responsive. Will definitely be back. Truck appeared to have been washed also at time of pick up department members were knowledgeable, polite and responsive. Will definitely be back. Truck appeared to have been washed also at time of pick up More
by TC-ROBERTS
Employees Worked With
June 24, 2025
Awesome group of people . . so fast to fix my car. I would never go anywhere else!! . so fast to fix my car. I would never go anywhere else!! More
by EJNSD66
Employees Worked With
June 24, 2025
Dominik did a fantastic job communicating and answering questions quickly. Please give this man a raise. questions quickly. Please give this man a raise. More
by Ben
Employees Worked With
June 24, 2025
Very responsive and accommodating. Good communication. Easy to schedule. This response is too long. I’ve had to try again and again Good communication. Easy to schedule. This response is too long. I’ve had to try again and again More
by DENCK
Employees Worked With
June 24, 2025
Jim was awesome Very professional. 😀👍 My service was done in a very timely manner. Very satisfied !! 😀👍 My service was done in a very timely manner. Very satisfied !! More
by K.ELLISON61
Employees Worked With
June 24, 2025
My appointment was at 11:00. I stood at the counter for 8 minutes before I was acknowledged. My truck sat there until 11:55 before anyone moved my truck. I was told that they alw I stood at the counter for 8 minutes before I was acknowledged. My truck sat there until 11:55 before anyone moved my truck. I was told that they always over schedule so I would have to wait. Eli did not tell me that when I called to make the appointment. It is a bad business model to treat customers that way. I bought my truck at Marshall Mize and left their service department because of how rude and unprofessional they were.. I have been to your department a couple of times in the past and received good treatment but I am beginning to think that it must be a Ford way of dealing with customers. I had planned on trading next year but am rethinking my brand now. This was a horrible way to treat customers. More
by Barry
Employees Worked With
June 22, 2025
The issue that I brought my car in for was not fixed. I was not notified until pickup I was not notified until pickup More
by DPHANKS
Employees Worked With
June 21, 2025
Last two times I used this dealership Missed my sticker then had to go back Second they didn’t remove old sticker and put the second one on crooked, not need at all just slapped on there which I’m removi then had to go back Second they didn’t remove old sticker and put the second one on crooked, not need at all just slapped on there which I’m removing cause it looks awful More
by MUSTANGTEDDYBEAR
Employees Worked With
None
