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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

July 11, 2020

If there were more than 5 stars, they would have received it Over and above all expectations in every respect. Case manager was terrific! Everything was done expediently and progress updated. Plan for next st More

by abbariddick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
July 08, 2020

Long wait time due to protocols for Covid 19. Appropriate! I was only there for annual inspection. The wait time was unexpectedly lengthy but this was due to the protocols required for Covid 19 safety. Appr More

by jfsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 10, 2020 -

Motor Mile Subaru responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Motor Mile Subaru!

July 06, 2020

Service was great. Very good experience. Needed a inspection and oil change was able to get them both done along with a set of tires. Would recommend. More

by Blcole
Recommend Dealer
Yes
Employees Worked With
Brian lawless
Jul 11, 2020 -

Motor Mile Subaru responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2020

Efficient and courteous Everyone I interacted with was helpful and the tire rotation, oil and filter change, and state inspection were done efficiently. I was happy to see t More

by randrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 03, 2020 -

Motor Mile Subaru responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Jul 03, 2020 -

Motor Mile Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

June 27, 2020

Shelor Motor Mile has been servicing my Forester for almost 4 years. They do a great job. Good people to work with. Very knowledgeable. Always satisfied! More

by Gary.Spence50
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 29, 2020 -

Motor Mile Subaru responded

Hi Gary, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Subaru. Thank you so much for choosing Motor Mile Subaru as your first choice for service!

June 23, 2020

Casey and his team at Shelor Subaru service department did a great job. Everyone was very organized, efficient, professional and friendly. Thanks so much for a great experience! More

by Christina
Recommend Dealer
Yes
Employees Worked With
Casey at Shelor Subaru service department
Jun 29, 2020 -

Motor Mile Subaru responded

Thank you, Christina! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

June 22, 2020

Everyone was very helpful and pleasant.our service rep. Brian was very nice and sent texts to let me know updates and my car. I loved that could pay over my phone. More

by mbailey112103
Recommend Dealer
Yes
Employees Worked With
Brian.
Jun 29, 2020 -

Motor Mile Subaru responded

Mbailey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2020

I was very pleased with service visit. I had a recall and they provided me with a loaner car while service was performed. They also performed a complimentary 12 point inspection and a wash. All of this More

by kathytuck32566
Recommend Dealer
Yes
Employees Worked With
Brian, Logan, not sure who else.
Jun 29, 2020 -

Motor Mile Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

June 17, 2020

exactly what I wanted and no more got work done in time expected and they did just what I asked them to. Brian was really helpful and friendly and helped me get on may way. More

by steveamrhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 29, 2020 -

Motor Mile Subaru responded

Steveamrhein, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Subaru. Thank you for the great review!

May 30, 2020

Subaru Service outstanding, thanks to Brian Lawless. Don't have much to say about dealership sales dept., but the Subaru service we received from Brian Lawless, was above outstanding. He goes the extra More

by jlinzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Jun 29, 2020 -

Motor Mile Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

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